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MGM Resorts logo

Spa Concierge - The Cosmopolitan

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

wellness incentive programs
Company Discounts
Free Meals
Free parking
Health Insurance
income protection
Professional Development

Job Description

MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, based in Las Vegas, Nevada. Known for its iconic properties and commitment to providing unparalleled guest experiences, MGM Resorts continuously sets the standard for luxury, excitement, and innovation. The company operates a diverse range of hotels, casinos, and entertainment venues, making it a premier destination for millions of visitors worldwide. With a strong emphasis on excellence and guest satisfaction, MGM Resorts offers not just jobs but rewarding careers where employees are part of a dynamic, fast-paced environment that celebrates teamwork and creativity.

One of the ... Show More

Job Requirements

  • must be 21 years of age or older
  • experience in guest service is preferred
  • cash handling experience is desired
  • ability to work in a fast-paced environment
  • professional and courteous demeanor
  • basic computer skills
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • experience in guest service is preferred
  • experience in spa, salon or luxury retail sales is preferred
  • cash handling experience is desired
  • must be able to provide excellent customer service
  • strong communication skills
  • ability to promote and sell spa treatments and products

Job Duties

  • assist all guests with spa and/or salon appointments
  • check guests in and out of facility
  • provide sincere, enthusiastic, quality, and consistent customer service to spa and salon clients
  • create exceptional customer service and assist guests with questions
  • ensure professional and courteous behavior to all guests and employees
  • manage cash bank daily
  • retain knowledge of spa/salon software system
  • promote and sell service treatments, enhancements, upgrades and retail products

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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