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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $17.25
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
401(k) Plan
subsidized parking
wellness spending account
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Adoption assistance
Tuition Reimbursement
extended illness benefits
Employee wellness programs
short-term disability insurance
long-term disability insurance
Life insurance
Job Description
The Mather is a distinguished Life Plan Community located in Tysons, Virginia, dedicated to providing exceptional senior living experiences for individuals aged 62 and better. Established recently in March 2024, The Mather redefines expectations for senior living by blending luxury residence with a vibrant, walkable urban neighborhood setting. It boasts 293 independent living apartment homes along with enhanced amenities like assisted living, memory support, and skilled nursing services. The community is enriched with multiple restaurants, a state-of-the-art fitness center, art studios, beautiful gardens, and numerous other facilities that foster an active and engaging lifestyle.
Operated by Mather, a respected non-de... Show More
Operated by Mather, a respected non-de... Show More
Job Requirements
- High school diploma or equivalent
- ability to use or learn a variety of tech-based services and platforms such as Microsoft Outlook, Zoom, resident facing portals, and spa-specific appointment/booking software
- availability to work weekends and holidays
- strong customer service and communication skills
- ability to handle confidential resident information with discretion
- ability to multitask and manage scheduling and inventory duties
- commitment to uphold sanitation and sterilization standards
- willingness to assist with resident orientations and community events
- compliance with company policies and legal regulations
Job Qualifications
- High school diploma or equivalent
- ability to use or learn a variety of tech-based services and platforms such as Microsoft Outlook, Zoom, resident facing portals, and spa-specific appointment/booking software
- familiarity or prior spa or salon experience highly desirable
Job Duties
- Effectively completes opening and closing checklists and reports any operational needs to management
- actively promotes and sells spa, salon, and wellness services
- maximizes all revenue opportunities
- optimally makes spa and salon reservations to maximize revenues
- assists spa management in the training and supervision of all spa staff
- assists spa management in scheduling to ensure adequate coverage
- submits daily revenue details and commission reports in accordance with community policies and procedures to spa management
- provides excellent customer service and monitors resident and guest feedback
- follows-up on requests and comments
- in the absence of the Spa and Fitness Manager assists in conducting new resident orientations and prospective resident tours
- monitors inventory of operational supplies and assists in stocking operational supplies and amenities
- restocks and merchandises spa retail
- maintains resident confidentiality and privacy
- assists in preparing newsletters and flyers for display
- promotes wellness retail programs and maintains annual average retail goals
- upholds standards of sanitation and sterilization as directed
- ensures resident and guests’ satisfaction and engagement
- regularly attends and participates in spa staff training and department meetings
- assists in other areas and duties as requested by spa management
- supports elements of employee wellness opportunities
- complies with Mather Code of Conduct and all applicable laws and regulations
- demonstrates understanding and commitment to company mission, core values, and EMI philosophy
- uses discretion in handling confidential information
Job Criteria
Experience
No experience required
Job Location
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