Spa Concierge & Guest Experience Specialist

Woodhouse Spa - Cedar Park is a premium spa establishment located in Roseville, California, dedicated to providing exceptional wellness and relaxation experiences. As part of a distinguished chain of luxury day spas, Woodhouse Spa is renowned for its serene environments, professional staff, and high-quality treatments designed to promote both physical and mental well-being. The spa offers a variety of services, including massages, facials, body treatments, and nail care. Each location is designed to create a tranquil oasis where guests can unwind and rejuvenate, reflecting the company’s commitment to exceptional customer service and a superior spa experience.

The Part-Time Spa Concierge position at Woodhouse Spa - Cedar Park presents an exciting opportunity for individuals passionate about hospitality and guest services. This role focuses on creating a warm and inviting atmosphere for guests from the moment they arrive. The Spa Concierge acts as the welcoming face of the spa, responsible for greeting visitors, managing smooth and efficient check-ins, and ensuring that the front desk area and waiting rooms remain pleasant and orderly. This role requires someone with excellent interpersonal skills, a genuine desire to help others, and the flexibility to work during evenings and weekends to accommodate the spa’s operating hours.

Employees in this role are integral to maintaining the high standards and welcoming environment that Woodhouse Spa is known for. In addition to front desk duties, the position may involve assisting guests with appointment bookings, answering phone inquiries, addressing guest concerns courteously, and supporting the spa team to facilitate a seamless guest experience. Woodhouse Spa values teamwork and offers its staff paid training to ensure they are well-equipped to deliver outstanding service. The part-time position offers competitive compensation ranging from $16.00 to $19.00 per hour, reflecting the importance of the role in driving guest satisfaction and loyalty.

Working at Woodhouse Spa means joining a team dedicated to creating memorable experiences for guests while fostering a positive and supportive workplace. The company prides itself on being an Equal Opportunity Employer, welcoming diversity and providing equal access to job opportunities. Benefits for part-time employees include health insurance options, paid training programs, and employee discounts on spa services and products, which contribute to both professional and personal growth. This position is ideal for individuals seeking flexible work hours, a friendly and professional environment, and a chance to be part of a company that prioritizes wellness and hospitality excellence.