Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $37,689.16 - $44,205.95
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Company paid life insurance
401k
Paid Time Off
Free Meals during work
Discounted room benefits
Free parking

Job Description

Highgate is a leading real estate investment and hospitality management company known for its innovative approach within the hotel industry. Specializing in managing premier lifestyle hotel brands in major U.S. gateway cities such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate extends its footprint across the Caribbean and Latin America, solidifying its role as a dominant player in the hospitality sector. The company has built a reputation for excellence by offering expert guidance through all phases of property development and management, from initial planning and development through recapitalization and asset disposition. Highgate's portfolio includes bespoke lifestyle brands, legacy... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in a customer service or hospitality role
  • availability to work full-time or part-time including weekends and holidays
  • excellent verbal and written communication skills
  • ability to multitask in a fast-paced environment
  • basic computer proficiency
  • strong organizational skills

Job Qualifications

  • experience in luxury hospitality or spa reception
  • strong communication and interpersonal skills
  • ability to handle multiple tasks efficiently
  • knowledge of spa services and wellness offerings
  • attentive to detail and guest-focused
  • dependable and punctual
  • polished and professional demeanor

Job Duties

  • greet and welcome spa guests upon arrival
  • manage spa reservations and schedules efficiently
  • communicate effectively with guests regarding spa services
  • coordinate with spa and front desk teams to ensure smooth operations
  • maintain a clean and organized reception area
  • promote spa retail products to guests
  • ensure compliance with health and safety protocols

Job Location

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