Spa Concierge

The Woodhouse Day Spas is a distinguished leader in the affordable luxury spa industry, recognized as America's best day spa in 2012 and 2013 by American Spa Magazine. Established in 2001, Woodhouse has grown to become a premier spa franchise with over 85 locations nationwide, offering signature massages, facials, body treatments, rituals, and holistic wellness experiences designed to provide long-lasting self-care and rejuvenation. The brand is renowned for delivering unparalleled service and creating a warm, inviting atmosphere where guests feel valued and pampered. This spa franchise is independently owned and operated, with a strong commitment to excellence and a fresh approach to wellness that focuses on total well-being.

We are currently hiring Full Time and Part Time Spa Concierge professionals who are passionate about guest service and committed to making a meaningful difference in every interaction. At The Woodhouse Day Spas, we believe that our team members are the heart of our success. We invest in our staff by providing comprehensive training through "The Woodhouse Way" program, which equips you with the knowledge, skills, and intentionality needed to offer exceptional guest experiences every time. Working at Woodhouse means being part of a supportive and dynamic team that recognizes and rewards your growth and achievements. We provide a state-of-the-art working environment designed to foster your talents and empower you to excel.

The Spa Concierge role at The Woodhouse is essential to the guest journey, as you will create magic by offering personal attention, anticipating needs, and ensuring every guest feels special from the moment they arrive. This job is more than just a position; it's an opportunity to share your unique talents and professionalism in a space where hospitality meets healing. You will be responsible for orienting guests to the spa environment, managing reservations, and maintaining an atmosphere characterized by welcoming warmth, clean surroundings, soothing lighting, and ambient music and scents. The role requires a friendly demeanor, exceptional interpersonal skills, and the ability to make each guest feel remembered and appreciated, including small personal touches like knowing favorite drinks and special occasions.

Woodhouse is proud to offer competitive pay, incentive programs, paid vacations for full-time employees, generous discounts on services and products, and a 401(k) plan. Uniforms are provided, and you will benefit from ongoing opportunities for professional development within a growing franchise that values wellness and luxury accessibility. Our workplace is drug-free and smoke-free, ensuring a healthy environment for all team members. Join The Woodhouse Day Spas, where passion meets purpose, and become part of a family dedicated to spreading wellness through impeccable service and care.