Spa Concierge

Valor is a renowned hospitality company that prides itself on being driven by passionate hotel professionals who focus on delivering more than just service - they offer true hospitality. With an extensive global perspective, Valor emphasizes thoughtful hospitality and sustainable dining practices. They bring enthusiasm, creativity, and local flair to every property they serve, creating meaningful experiences that resonate deeply with guests, teams, and property owners alike. Valor is a company committed to high standards and building strong relationships, ensuring that not only are the guests satisfied, but employees and owners feel valued and supported in a collaborative environment. The company website provides additional insights into their hotels, as well as exciting career opportunities that potential candidates can explore.

This job opening is for a Spa Coordinator role within Valor's hospitality operations. The Spa Coordinator is crucial in managing the day-to-day activities of the spa, which is a vital guest-facing segment of the establishment. Their responsibilities include overseeing appointment scheduling, maintaining inventory levels, and ensuring that every customer enjoys a positive and seamless experience from arrival to departure. The Spa Coordinator also manages the front desk activities such as answering phone calls and handling customer inquiries effectively. This role requires attention to detail and a commitment to maintaining a clean and organized spa environment. Furthermore, the Spa Coordinator is responsible for training and supervising spa staff, processing guest payments accurately, preparing reports, and managing scheduling software to optimize operations.

The Spa Coordinator acts as a liaison across various departments within the hotel, maintaining communication to ensure cohesive and integrated service delivery between the spa and the rest of the hotel. This position emphasizes a balance of administrative skills, interpersonal communication, and operational oversight, with a focus on upholding the spa's philosophy and objectives. Valor offers a competitive salary and benefits package, including daily pay options, health insurance, dental and vision coverage, life insurance, paid time off, 401k with employer match, food and beverage discounts, and tuition reimbursement. Candidates who are passionate, creative, and eager to grow in a hospitality-driven environment will find this role a perfect fit. Valor welcomes individuals who appreciate natural beauty, team collaboration, and who want to make a lasting impact in the luxury resort and spa industry.