Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Job Description
Our establishment is a premier spa facility dedicated to providing exceptional wellness and relaxation experiences for our valued guests. As a leader in the hospitality and wellness industry, we pride ourselves on delivering personalized services in a serene and inviting environment. Our spa offers a variety of treatments, including massages, facials, body therapies, and more, designed to promote health, beauty, and tranquility. We are committed to exceeding guest expectations through professional service, skilled therapists, and a welcoming atmosphere.
The Spa Concierge plays a critical role in ensuring an outstanding guest experience by serving as the first point of contact for visitors. This position involves greeting guests with warmth and professionalism, offering personalized assistance tailored to individual needs, and effectively communicating the range of spa services and products available. The concierge is responsible for managing appointment scheduling, answering inquiries, and keeping abreast of the latest spa treatments and retail items. In addition, maintaining the cleanliness and organization of spa facilities and ensuring necessary supplies are well-stocked are essential duties of the role.
This full-time position demands someone who is approachable, organized, and attentive to detail, with a genuine passion for hospitality and wellness. The ideal candidate should be comfortable handling multiple tasks simultaneously, including processing guest check-ins and check-outs, managing phone calls courteously, and supporting the team to uphold safety and quality standards. Because the Spa Concierge often works directly with clients, excellent communication skills and the ability to maintain a positive and professional demeanor are indispensable.
The role also requires some physical capability, including the ability to lift up to 25 pounds when needed. Previous experience in spa operations and cash handling is preferred, enhancing the concierge's capability to manage transactions smoothly and contribute to the operational efficiency of the spa. Overall, the Spa Concierge is not just a facilitator of spa services but a vital contributor to the calming and rejuvenating experience our guests seek. This position offers an exciting opportunity for individuals seeking to grow their careers in the wellness and hospitality sector while making a meaningful impact on guest satisfaction and spa success.
The Spa Concierge plays a critical role in ensuring an outstanding guest experience by serving as the first point of contact for visitors. This position involves greeting guests with warmth and professionalism, offering personalized assistance tailored to individual needs, and effectively communicating the range of spa services and products available. The concierge is responsible for managing appointment scheduling, answering inquiries, and keeping abreast of the latest spa treatments and retail items. In addition, maintaining the cleanliness and organization of spa facilities and ensuring necessary supplies are well-stocked are essential duties of the role.
This full-time position demands someone who is approachable, organized, and attentive to detail, with a genuine passion for hospitality and wellness. The ideal candidate should be comfortable handling multiple tasks simultaneously, including processing guest check-ins and check-outs, managing phone calls courteously, and supporting the team to uphold safety and quality standards. Because the Spa Concierge often works directly with clients, excellent communication skills and the ability to maintain a positive and professional demeanor are indispensable.
The role also requires some physical capability, including the ability to lift up to 25 pounds when needed. Previous experience in spa operations and cash handling is preferred, enhancing the concierge's capability to manage transactions smoothly and contribute to the operational efficiency of the spa. Overall, the Spa Concierge is not just a facilitator of spa services but a vital contributor to the calming and rejuvenating experience our guests seek. This position offers an exciting opportunity for individuals seeking to grow their careers in the wellness and hospitality sector while making a meaningful impact on guest satisfaction and spa success.
Job Requirements
- Must be 18 years of age or older
- Experience in spa operations and procedures as well as cash handling preferred
- Must be able to lift a minimum of 25 lbs
- Must be able to verbally communicate with guests and co-workers
Job Qualifications
- Must be 18 years of age or older
- Experience in spa operations and procedures as well as cash handling preferred
- Must be able to lift a minimum of 25 lbs
- Must be able to verbally communicate with guests and co-workers
Job Duties
- Greet and process guests checking in and out
- Schedule appointments for all spa treatments and assists guests in selecting spa services and retail items
- Answer phone calls in a friendly and timely manner
- Maintain awareness and knowledge of new products, services, packages, treatments, and procedures
- Ensure that supplies are available and that the facilities are kept clean, always stocked and in safe condition
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
