You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.00 - $14.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Professional Development
Job Description
The Ritz-Carlton is recognized worldwide as a leader in luxury hospitality, known for its unwavering commitment to delivering exceptional service and creating memorable experiences for guests. As part of Marriott International, one of the world's largest and most esteemed hospitality companies, The Ritz-Carlton benefits from an extensive portfolio of award-winning properties across the globe. At The Ritz-Carlton, the culture is deeply rooted in the "Gold Standards," a set of guiding principles including the Employee Promise, Credo, and Service Values, which ensure that every guest interaction is gracious, thoughtful, and exceeds expectations. This environment fosters a rich blend of culture, talent,... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Basic customer service experience
- Ability to stand or walk for extended periods
- Ability to move objects weighing up to 10 pounds
- Good telephone etiquette
- Ability to maintain confidentiality
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or G.E.D. equivalent
- Less than one year of related work experience
- No supervisory experience
- Strong communication and interpersonal skills
- Basic proficiency with reservation software preferred
- Ability to handle cash accurately
- Professional and courteous demeanor
Job Duties
- Schedule spa and salon services for individuals and groups using reservation software
- Call guests to confirm appointments
- Answer questions regarding available services
- Update reservations and cancellations list throughout the day
- Inform service providers of any last-minute changes
- Check in guests by confirming their identity
- Provide general spa orientation to guests
- Promote and sell spa and salon services
- Manage cash bank and ensure accurate handling of monies
- Process guest payments and obtain payment authorizations
- Accept and log employee cash tips
- Balance, scan, and drop receipts with accounting
- Notify Engineering of maintenance and repair needs
- Report accidents, injuries, and unsafe conditions to manager
- Follow company policies and maintain professional appearance
- Welcome guests and anticipate their service needs
- Assist guests with disabilities
- Communicate clearly and professionally
- Develop positive working relationships with team
- Comply with quality assurance standards
- Perform other reasonable duties as requested by supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Popular Cities
Similar Jobs