Spa Concierge

Woodhouse Spa is a premier spa franchise founded in 2001, renowned for its innovative approach to self-care and holistic wellness. With 86 locations nationwide, Woodhouse Spa has established itself as the gold standard of neighborhood spas by offering signature massages, facials, body treatments, and rituals that prioritize long-lasting well-being. The company is committed to creating an unparalleled spa experience, emphasizing total wellness in a serene and inviting environment. Woodhouse Spa combines expert therapists, luxurious treatments, and an emphasis on customer care to deliver an experience that rejuvenates body and mind alike. Each guest is treated with personalized attention and care, ensuring that their visit leaves a lasting positive impact on their health and happiness. The spa environment is designed for comfort and tranquility, featuring clean, orderly, and sanitized facilities to enhance each guest's experience and promote relaxation.

As a Spa Coordinator at Woodhouse Spa, you will play a vital role as the first and last impression for every guest entering the spa. This position is integral to delivering service that not only meets but exceeds guest expectations. You will be the primary support for the spa’s manager, therapists, and guests, ensuring smooth daily operations and a memorable guest experience from the moment they arrive until they leave. Your responsibilities include managing appointment scheduling, recommending suitable services, and supporting retail sales by educating guests on products and encouraging repeat visits. You will embody the Woodhouse brand by providing a warm welcome, assisting guests with their needs, and remembering small personal touches that make the spa experience exceptional, such as favorite drinks or celebratory occasions. The role requires excellent communication skills, attention to detail, and a passion for delivering outstanding guest service. Working as a Spa Coordinator offers an opportunity to develop leadership skills in a fast-paced, hospitality-focused environment while contributing to the success of a well-respected national spa franchise.