Spa Concierge

The Woodhouse Spa, recognized as America's best day spa in both 2012 and 2013 by American Spa Magazine, has established itself as a premier spa franchise dedicated to delivering an exceptional self-care experience. Founded in 2001, The Woodhouse Spa offers a fresh and innovative approach to wellness, focusing on a holistic experience that extends beyond the spa visit. With over 85 locations nationwide, The Woodhouse Spa continues to set the gold standard for neighborhood spas by blending luxury, affordability, and a commitment to guest well-being. Each spa is independently owned and operated by franchisees, allowing for a personalized approach to service that caters to the unique needs of each community it serves. This commitment to excellence makes The Woodhouse Spa an ideal environment for spa professionals seeking to grow their careers while making a meaningful impact on the wellness of others.

At The Woodhouse Spa, the role of Spa Concierge is pivotal to maintaining the spa's high standards of service and ensuring every guest feels valued from the moment they walk through the door. Available in both full-time and part-time positions, this opportunity invites individuals who are passionate about hospitality and dedicated to creating an inviting, relaxing atmosphere for each visitor. The Spa Concierge serves as the brand ambassador, responsible for the seamless execution of the Woodhouse experience, which includes a warm welcome, personal attention, and detailed knowledge of the spa’s amenities. They play a crucial role in maintaining the ambient environment with appropriate lighting, music, and scent, all designed to enhance the memorable experience The Woodhouse promises.

The Woodhouse Spa is deeply invested in its team members, offering training through “The Woodhouse Way” program to equip every concierge with the tools, knowledge, and intentionality needed to excel. This training supports a culture of growth, recognition, and reward, allowing employees to develop professionally while being celebrated for their achievements. In addition to fostering a positive work environment, The Woodhouse Spa values the small touches that make a big difference, such as remembering guests’ favorite drinks or significant personal milestones like birthdays and anniversaries. This attention to detail exemplifies the spa's commitment to delivering an unparalleled guest experience.

Working at The Woodhouse Spa means being part of a family that thrives on passion, intention, and excellence. The spa concierge role requires someone who is enthusiastic, driven by service, and able to contribute to the collective goal of affordable luxury wellness. This position also involves supporting leadership by ensuring operations run smoothly when leaders are occupied with other responsibilities, demonstrating the concierge’s integral role in the spa’s daily success.

Beyond the rewarding nature of the work, The Woodhouse Spa offers several appealing perks, including competitive pay, incentive programs, generous discounts on services and products, and the experience of working in a state-of-the-art facility. The company fosters a drug-free and smoke-free workplace, emphasizing a healthy and professional environment for all employees. For spa professionals ready to make a lasting impact, grow their talents, and be part of a supportive community that prioritizes well-being, The Woodhouse Spa provides the perfect setting to do just that.