Southwest Neuro: Front Desk - Full Time

Our esteemed organization is a leading healthcare provider specializing in neuroscience services, committed to delivering exceptional patient care at our Southwest Neuroscience location. We pride ourselves on fostering a professional and welcoming environment where patients receive top-tier medical attention and support. Our team is dedicated to maintaining the highest standards of service, efficiency, and compassion, ensuring every patient feels valued and cared for during their visit.

We are currently seeking a highly motivated and organized Front Office Receptionist to join our full-time team. This role is integral to the seamless operation of our front office, encompassing a variety of administrative and customer service responsibilities. The successful candidate will be instrumental in managing patient interactions, scheduling appointments, and maintaining accurate records, all while contributing to a positive and efficient office atmosphere. This position operates Monday through Thursday from 8am to 5pm and Friday from 8am to 4pm.

The Front Office Receptionist will be the first point of contact for our patients, providing a warm and professional greeting upon arrival. Key responsibilities include answering phones, scheduling patient appointments, checking patients in and out, and collecting co-pays and deductibles. Additionally, the role involves precepting and scheduling radiological studies, updating patient information such as phone numbers, addresses, and pharmacy details, verifying insurance coverage through insurance websites, and assisting providers with paperwork. The receptionist is also responsible for ensuring that all necessary packets are stocked daily and maintaining a clean and organized waiting area.

An essential part of the role is handling the daily cash and credit reports accurately before the end of each shift, which contributes to the smooth financial operations of the office. This dynamic role requires an individual who is detail-oriented, organized, and able to multitask effectively in a fast-paced healthcare environment. The ideal candidate must demonstrate excellent customer service skills, effective written and verbal communication abilities, and a cooperative team spirit. Physical requirements include the ability to lift and carry objects weighing between 10 to 20 pounds.

This position offers an opportunity to be part of a respected healthcare team while developing valuable administrative and interpersonal skills in the medical field. We value professionalism, empathy, and a dedication to excellence, and we invite candidates who share these values to apply for this rewarding role.