Sous Chef Sportsbook (Pending Regulatory Approval)

St. Louis, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $55,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Career advancement opportunities

Job Description

PENN Entertainment Inc is a leading company in the entertainment and hospitality industry, renowned for its commitment to excellence and innovation. As a dynamic organization, PENN Entertainment operates various venues and outlets specializing in providing exceptional dining experiences alongside gaming and entertainment services. With a focus on delivering top-tier culinary quality and customer satisfaction, the company has established itself as a prominent player in the competitive market of hospitality and entertainment, fostering an environment where quality, creativity, and operational efficiency are key pillars.

This role centers on managing culinary standards and operational guidelines within a specific outlet during a designated shift. The position is pivotal in ensuring that all kitchen areas operate smoothly, food preparation activities meet the highest standards, and facilities remain clean, well-stocked, and compliant with regulatory safety norms. The candidate will oversee all aspects of food preparation, ensuring a flawless execution that reflects the company's dedication to quality and customer satisfaction. This role requires a keen eye for menu planning and the ability to recommend changes that improve food costs, volume, quality, and presentation while maintaining operational efficiency.

The successful applicant will be adept at performing varied culinary tasks across multiple kitchen sections including broiler, sauté, Asian cuisine, and preparation areas, stepping in to support the team as needed. They will be responsible for adhering to rigorous sanitation standards certified by ServSafe and supporting safety and accident prevention programs centered around safe knife handling and proper lifting techniques. This role entails managing the workflow effectively during shifts to meet business demands and ensure customer satisfaction remains a priority.

Customer interaction forms a crucial part of this position, requiring visibility to guests where feedback on food quality is actively solicited and handled professionally and promptly. Team development is equally important—completing necessary training, enforcing knowledge of policies, and fostering a professional and positive work culture. The role demands a high level of responsibility and accountability, encouraging an overarching ethos of excellence both individually and collectively across all team members.

Starting salary for this position begins at $55,000 annually, with adjustments based on experience, reflecting the company's commitment to attracting and retaining top culinary talent. The role will be based within PENN Entertainment Inc’s food service outlets, providing a vibrant and supportive working environment that values innovation, teamwork, and outstanding guest experiences. This comprehensive role not only promises growth and challenge but also the satisfaction of contributing to a prestigious brand known for its hospitality and operational standards.

Job Requirements

Bachelor's degree preferred
Two years of experience in a large-volume food establishment
Knowledge of menu planning and food preparation
Understanding of food and labor cost management
Strong problem solving skills
Excellent customer service abilities
Fluency in English
Ability to work collaboratively in a team environment
Compliance with health and safety regulations
Effective labor management skills
Ability to handle multiple priorities under pressure
Physical ability to lift up to 25 pounds
Good communication skills

Job Qualifications

Bachelor's degree (B.A./B.S.) from an accredited four-year college or university preferred
Two years of progressively challenging experience in large-volume, high quality food establishments
Knowledge of menu planning, soups, sauces, meat, poultry, and seafood items
Knowledge of food and labor costs
Proven problem solving and critical thinking skills
Excellent customer service and employee relations skills
Fluent and literate in English with good oral and written communication
Ability to listen and respond to visual and aural cues
Teamwork skills collaborating with other departments and leaders
Compliance with regulatory, governmental, and safety requirements
Effective labor management to minimize overtime and assign staff according to guest flow
Ability to meet deadlines and manage multiple priorities
Knowledge and compliance with departmental, company policies and procedures
Ability to maintain health department standards and achieve high inspection scores
Understanding of restaurant cleanliness and price/value management

Job Duties

Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities, and facilities
Administers all aspects of food preparation ensuring kitchen is clean, well stocked, and problem-free
Recommends changes on all standard menus to improve food costs, volume, quality, attractiveness, and efficient preparation
Performs culinary tasks such as broiler, sauté, Asian, and prep as needed
Ensures compliance with all state and company sanitation requirements (ServSafe)
Supports safety and accident prevention programs including knife handling and proper lifting
Monitors and implements garbage separation and disposal standards
Coordinates workflow during shifts to meet business demands and customer satisfaction
Solicits and responds to customer feedback on food quality professionally
Develops team by completing required training and ensuring knowledge of policies and procedures
Maintains visibility to customers and represents the company professionally
Performs all other related duties as assigned