Sous Chef | Buffalo Marriott LECOM HARBORCENTER

Shaner Hotels is an esteemed hospitality owner-operator and management company with a distinguished reputation in the hotel industry. With a portfolio of over 65 properties, including full-service, select-service, extended-stay, and resort hotels across 14 states and four countries, Shaner Hotels exemplifies excellence in hospitality management. The company’s strategic partnerships with leading hospitality brands and independent locations allow for an extensive presence in key markets, delivering unmatched service and operational expertise. Shaner Hotels offers a full spectrum of services for hotel investors, owners, and brands such as hotel development, design and construction, e-commerce, and revenue management. Their dedication to quality and innovation has established them as a pioneer in the hospitality sector, and more detailed information about their offerings and values can be found at their website, www.shanercorp.com.

A premier opportunity is available at the Buffalo Marriott LECOM HARBORCENTER, a 205-room hotel situated in the vibrant Canalside Entertainment District of downtown Buffalo, New York. This venue is conveniently located off I-190 and connected to Key Bank Center, home of the NHL Buffalo Sabres. The hotel features modern guest rooms, sophisticated meeting spaces, and an exclusive seventh-floor restaurant and bar that overlooks Lake Erie and the striking Buffalo skyline. The proximity to natural attractions such as Niagara Falls enhances the appeal of this location, making it a favorite for business and leisure travelers alike.

The current career opening is for a critical role within the hotel that demands a high level of dedication to maintaining operational standards and guest satisfaction. The position entails overseeing maintenance and housekeeping standards in compliance with state sanitation and health regulations, ensuring all procedures conform to hotel policies. Flexibility with scheduling is essential, with shifts that include weekends, holidays, and various hours to meet the dynamic demands of hotel operations. The role emphasizes safety as a top priority, requiring thorough knowledge and proper use of maintenance equipment.

This position also involves establishing, maintaining, and instructing operational standards and ensuring a safe working environment within the department. The role includes leadership responsibilities such as hiring, training, guiding, and assessing employees, along with managing performance through reward and discipline systems. Addressing and resolving guest complaints effectively to sustain a high level of guest satisfaction is a fundamental component of the job. Candidates will be expected to perform other related duties as assigned, contributing to the overall success and smooth operation of the hotel.