Sous Chef, Operations

gategroup is a global leader in airline catering and hospitality services, dedicated to making every journey seamless and enjoyable for travelers worldwide. As a multifaceted company, gategroup specializes in providing high-quality in-flight catering and related services, partnering with many of the world's leading airlines. With a commitment to excellence, passion, responsibility, and respect, gategroup fosters an inclusive and safe work environment that encourages continuous learning, customer focus, and innovation. Employing thousands of professionals across diverse locations, the company emphasizes the importance of culinary excellence and operational efficiency in delivering exceptional food services to airline customers.

The role of Sous Chef, Operations at gategroup is a pivotal position within the culinary operations team. Reporting directly to the Executive Sous Chef, Operations, or the Executive Chef, this role plays a crucial part in designing and preparing meals tailored specifically for airline passengers. The Sous Chef provides expert culinary leadership, ensuring that all food produced meets exacting standards for quality, safety, and customer satisfaction. This position involves managing the cold food department, coordinating with Food Supervisors, and overseeing the seamless completion of meal production for flights. The Sous Chef, Operations is also responsible for implementing food safety and sanitation protocols in compliance with FDA, USDA, HAACP, and other regulatory requirements.

Excelling in this role means not only leading the production team but also handling administrative and operational tasks such as scheduling, attendance tracking, and raw material ordering. The Sous Chef ensures that labor and food cost objectives align with company and customer expectations, driving efficiency through effective manpower planning and team management of up to 40 staff. Coaching, counseling, and retaining employees are key duties, alongside enforcing proper employee training and adherence to safety policies. This fast-paced, deadline-driven role requires the ability to inspire a diverse team, manage multiple priorities simultaneously, and maintain a clean, safe, and efficient kitchen environment.

This full-time position offers an annual salary range of $65,000 to $70,000, complemented by a comprehensive benefits package including paid time off, 401K with company match, medical, dental and vision plans, company-sponsored life insurance, voluntary disability insurance, employee assistance programs, commuter benefits, employee discounts, and free healthy meals for operations staff. With occasional travel up to 25%, the Sous Chef, Operations role demands leadership, innovation, and a deep commitment to upholding gategroup's core values while continuously improving operational performance and customer satisfaction.