Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Rotating Shifts
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
voluntary life insurance
accident insurance
Hospital plans
Employee assistance program
Commuter Benefits
Employee Discounts
Free hot healthy meals
Job Description
gategroup is a leading global provider specializing in airline catering and onboard services. With a commitment to enhancing the traveling experience, gategroup delivers high-quality meals and exceptional service to airline customers worldwide. As a company, gategroup prides itself on its robust operational standards, ensuring safety, quality, and consistency in all food production and catering activities. Their presence spans multiple countries, providing culinary excellence and innovative hospitality solutions that meet diverse cultural and dietary requirements. The company fosters a culture of excellence, passion, responsibility, and respect, which guides its workforce in delivering top-tier services and maintaining customer satisfaction. gategroup is committed to workforce diversity and offers an inclusive work environment where every employee’s contribution matters and is respected. The company adheres to all legal standards and supports employee growth through training and fair labor practices.
The Sous Chef, Operations role at gategroup is a full-time, exempt position based in the USA and supports food production for airline catering services. This role reports directly to the Executive Sous Chef or Executive Chef of the unit and plays a critical role in designing, preparing, and overseeing the delivery of meals that meet company and customer standards. The salary range for this position is $65,000 to $70,000 annually. The Sous Chef, Operations is responsible for culinary leadership within the kitchen, promoting food safety and sanitation, managing staff schedules, food production, and ensuring compliance with labor regulations and company policies. The position requires the ability to work in a high-paced, manufacturing or food production environment, with up to 25% travel expected. This role demands strong organizational and leadership skills, a keen eye for detail regarding quality and safety, and experience with menu design and production management. The successful candidate will supervise up to 40 team members, ensuring productivity and retention through effective coaching and training. The working environment involves physical activity including standing, bending, and lifting during long shifts in a production kitchen setting. This position also requires completion of company training including ServSafe certification and a commitment to the values of excellence, passion, responsibility, and respect that define gategroup’s operational ethos. Joining gategroup means becoming part of a team dedicated to making travel and culinary experiences memorable through innovation, dedication, and care.
The Sous Chef, Operations role at gategroup is a full-time, exempt position based in the USA and supports food production for airline catering services. This role reports directly to the Executive Sous Chef or Executive Chef of the unit and plays a critical role in designing, preparing, and overseeing the delivery of meals that meet company and customer standards. The salary range for this position is $65,000 to $70,000 annually. The Sous Chef, Operations is responsible for culinary leadership within the kitchen, promoting food safety and sanitation, managing staff schedules, food production, and ensuring compliance with labor regulations and company policies. The position requires the ability to work in a high-paced, manufacturing or food production environment, with up to 25% travel expected. This role demands strong organizational and leadership skills, a keen eye for detail regarding quality and safety, and experience with menu design and production management. The successful candidate will supervise up to 40 team members, ensuring productivity and retention through effective coaching and training. The working environment involves physical activity including standing, bending, and lifting during long shifts in a production kitchen setting. This position also requires completion of company training including ServSafe certification and a commitment to the values of excellence, passion, responsibility, and respect that define gategroup’s operational ethos. Joining gategroup means becoming part of a team dedicated to making travel and culinary experiences memorable through innovation, dedication, and care.
Job Requirements
- associates degree in culinary arts or certification preferred
- 1-3 years experience as a chef or sous chef required
- 7 years experience as a cook required
- previous supervisory experience preferred
- ability to work in a fast-paced food production environment
- strong leadership and team management skills required
- must be able to lift and move items over 25 pounds
- capacity to stand, bend, and move intermittently throughout long shifts
- must complete company training including ServSafe
- excellent communication skills
- ability to manage multiple tasks efficiently
- willing to travel up to 25 percent
- familiarity with labor relations is advantageous
- basic computer proficiency
- commitment to company values of excellence, passion, responsibility and respect
Job Qualifications
- associates degree in culinary arts or culinary arts certification preferred
- minimum 1-3 years of experience as a chef or sous chef required
- minimum 7 years of experience as a cook required
- previous supervisory experience in high-volume manufacturing, food production, restaurant or catering preferred
- in-flight catering or high-volume food service experience preferred
- ability to cook according to detailed specifications
- strong leadership skills with experience managing a team
- experience with labor relations is a plus
- ability to train others
- excellent time management and multitasking abilities
- strong organizational, analytical, communication and leadership skills
- innovative with ability to improve operations
- menu design experience is a plus
- basic computer skills with knowledge of Microsoft Office preferred
- ServSafe certification preferred
- excellent written and oral communication skills
- bilingual in Spanish is a plus
Job Duties
- ensure food specifications and labor objectives meet company and customer requirements
- supervise department for quality and quantity and ensure adherence to FDA, USDA, HAACP and other governmental regulations
- manage attendance records, paperwork, shift setup and employee assignments to optimize schedules
- order raw materials and manage last-minute meal production
- prepare daily production sheets and assign tasks based on passenger counts
- oversee all food items after requisition from storeroom and train employees on preparation procedures
- maintain safety and cleanliness throughout shifts to ensure quality products
- manage daily production in hot and cold kitchens for consistency and quality
- ensure compliance with wage and hour policies including rest and meal breaks
- train and monitor employees to maximize productivity and minimize labor and food costs
- plan manpower needs and schedule employees accordingly
- focus on employee retention and reduce turnover
- coach, counsel and prepare corrective actions in compliance with union agreements
- review and ensure correct employee job titles and cost centers
- verify pay rates for union staff based on wage scales and seniority
- complete all required company training including ServSafe
- comply with company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

