Sous Chef - Japanese Cuisine

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $75,000.00
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Work Schedule

Rotating Shifts
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Benefits

Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
Voluntary life plan
accident insurance
Hospital plans
Employee assistance program
Employee Discounts
weekly pay for union employees
Free hot healthy meals

Job Description

Gategroup is a global leader in airline catering and hospitality services, dedicated to enhancing the travel experience for airline customers through high-quality food and exceptional service. Known for its commitment to excellence, passion, responsibility, and respect, gategroup operates with the goal of delivering memorable culinary experiences that cater to diverse customer needs worldwide. With a focus on innovation and sustainability, the company emphasizes creating safe, inclusive, and dynamic workplace environments where employees are encouraged to grow and contribute their best.

This position is for a Sous Chef, Operations, reporting directly to the Executive Chef. It is a full-time, exempt role based in the USA, with an annual salary range of $70,000 to $75,000. The Sous Chef, Operations, plays a critical leadership role in the preparation and design of meals specifically crafted for Asian airline customers, requiring expertise and experience in Asian culinary profiles, with a strong emphasis on Japanese cuisine. This role demands a culinary leader who not only has technical skills in cooking and kitchen management but also the ability to supervise and motivate a team of up to 40 kitchen employees in a high-volume, deadline-driven environment.

The Sous Chef, Operations is responsible for ensuring compliance with food safety and sanitation regulations, including FDA, USDA, and HAACP standards, while driving the production efforts alongside Food Supervisors. Daily responsibilities include managing food specifications, labor objectives, scheduling, ordering raw materials, preparing production sheets, and maintaining cleanliness and safety throughout the kitchen. The role requires a combination of culinary knowledge and operational expertise, emphasizing quality control, consistency, and team productivity. The candidate must be adept at coaching, counseling, and training employees, fostering a productive work environment that aligns with union agreements and company policies.

Gategroup values employees who demonstrate excellence by prioritizing customer needs and continuously improving their skills. Passion for hospitality and a growth mindset are essential, as is a strong sense of responsibility toward colleagues, customers, and the environment. Respect for diversity, inclusion, and collaboration forms the foundation of the workplace culture.

This role includes many physical demands, such as standing, bending, lifting over 25 pounds, and working extended shifts of 10+ hours, with a rotating schedule that can exceed 55 hours per week. It requires excellent communication skills, leadership ability, and the capacity to manage multiple priorities effectively. Technical skills such as ServSafe certification and familiarity with Microsoft Office products are preferred, and previous experience in in-flight catering or high-volume food service environments is advantageous.

If you are passionate about culinary arts and leadership and want to contribute to making travel memorable through exceptional meals, this opportunity with gategroup offers a chance to grow professionally within a global organization committed to employees' wellbeing and development.

Job Requirements

  • Associates degree in the culinary arts or culinary arts certification preferred
  • 1-3 years of experience as a chef or sous chef required
  • 7 years of experience as a cook required
  • previous supervisory experience preferred
  • minimum 3 years experience in Japanese cuisine required
  • ability to cook meals according to detailed specifications
  • ability to work in a fast paced, deadline driven environment
  • strong leadership skills
  • ability to manage a team of cooks
  • ability to train others
  • excellent time management skills
  • strong organizational and communication skills
  • adherence to company policies and training
  • able to lift and move over 25 pounds
  • willingness to work rotating schedule over 55 hours per week
  • ability to provide daily feedback to employees
  • ServSafe certification preferred

Job Qualifications

  • Associates degree in the culinary arts or a culinary arts certification preferred
  • minimum 1-3 years of experience as a chef and/or sous chef required
  • minimum 7 years of experience as a cook required
  • previous supervisory experience working in a high volume, manufacturing, food production, restaurant or catering environment preferred
  • minimum 3 years Japanese cuisine experience
  • in-flight catering experience or experience in a high-volume food service environment preferred
  • ability to cook meals according to detailed specifications
  • ability to work in a fast paced, deadline driven environment
  • must have strong and effective leadership skills
  • ability to successfully manage a team of cooks
  • candidate must be comfortable with all levels of employees
  • ability to train others required
  • must have the ability to give negative and positive feedback to employees on a daily basis
  • excellent time management skills required
  • ability to handle multiple tasks without losing focus on priorities
  • strong organizational, analytical, communication and leadership skills required
  • must be innovative and have the ability to make changes to the operation to further improve the work environment and unit performance
  • experience with menu design a plus
  • basic computer skills required
  • working knowledge of Microsoft Office products preferred
  • ServSafe certified is preferred
  • must have excellent written and oral communication skills
  • bi-lingual in Spanish is a plus

Job Duties

  • Responsible for ensuring food specifications and labor objectives meet all company and customer requirements
  • supervises department for quality and quantity
  • ensures items are produced and dated according to specification and coding system is adhered to correctly
  • keeps account of attendance, sets up paperwork, sets up each shift, and assigns employees to specified sections
  • orders raw material from storeroom and produces extra meals at last minute as needed
  • prepares daily production sheet and assigns tasks to employees
  • works with and directs employees through the use of the production sheet and passenger counts
  • responsible for all food items after requisitioning them from the storeroom
  • training and recurrent training of all employees on proper procedures of preparation
  • ensures safety procedures are adhered to
  • maintain cleanliness through shift to ensure quality product
  • manages daily production of hot and/or cold kitchens for quality and consistency
  • ensures compliance with company wage and hour policy, including ensuring employees get rest and meal breaks
  • trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses
  • monitors daily manpower planning and schedules employees
  • responsible for employee retention and reducing employee turnover
  • responsible for coaching, counseling, and preparing corrective actions for employees in compliance with applicable union/collective bargaining agreement
  • reviews and ensures employees in chain of command are in correct cost centers and correct job titles
  • reviews and ensures union represented employees' pay rates are correct based on wage scales and seniority
  • employee must complete all company required training including but not limited to ServSafe
  • compliance with all company required policies, procedures and processes including but not limited to required training

Job Criteria

Experience

Mid Level (3-7 years)


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