Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $27.40 - $34.62
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Employee Discounts
Career development opportunities

Job Description

The Ritz-Carlton Atlanta, located at 181 Peachtree St NE, is part of the prestigious Ritz-Carlton portfolio under Marriott International. Renowned for delivering unparalleled luxury experiences, The Ritz-Carlton brand exemplifies excellence in hospitality through its commitment to the Gold Standards, which include the Employee Promise, Credo, and Service Values. At over 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen cultivate lifelong memories by providing thoughtful, creative, and compassionate service to every guest. Marriott International is an equal opportunity employer that values diversity and inclusiveness, fostering a supportive environment where associates' unique backgrounds enrich the workplace culture. This inclusive ethos ensures non-discrimination based on disability, veteran status, or any protected legal basis, promoting fairness and respect for all employees.

As part of The Ritz-Carlton Atlanta team, you will be an integral contributor to an iconic luxury hospitality brand, working in an environment where quality, passion, and professionalism are paramount. This full-time Management position in the Food and Beverage & Culinary department offers a competitive hourly wage ranging from $27.40 to $34.62, with bonus eligibility. It is an on-site role that demands hands-on leadership in the kitchen, emphasizing both culinary expertise and operational excellence.

The role focuses on overseeing the daily kitchen operations to ensure the successful delivery of high-quality food products and exceptional guest experiences. You will lead a team, manage all food-related functions, and work to continuously enhance both guest and associate satisfaction within budgetary constraints. Key responsibilities include supervising all kitchen areas to guarantee consistent product quality and adherence to sanitation and food safety standards as per local, state, and federal regulations. Your leadership will extend to guiding and developing culinary staff and direct reports, setting clear performance expectations, and fostering a collaborative team environment grounded in mutual respect and trust.

In this role, you will actively participate in food preparation and presentation, ensuring culinary standards are upheld. You will assist in designing new applications, innovative food presentations, and decorative displays while supporting the Executive Chef with all kitchen operations. Day-to-day duties include estimating production needs, maintaining equipment functionality, checking food quality, and training associates on safety procedures.

An essential function of the position is to promote exceptional customer service by setting a positive example for guest relations, empowering staff to excel in service delivery, and handling guest feedback or complaints professionally. This role involves strategic planning to meet culinary goals and budget targets, utilizing labor management systems for effective scheduling, and participating in various operational meetings to stay aligned with business objectives.

By joining The Ritz-Carlton Atlanta, you embrace a career path that encourages you to be your best self while being part of a global team committed to excellence in luxury hospitality. The culture of The Ritz-Carlton drives success through empowerment, creativity, and a dedication to providing outstanding experiences that guests remember long after their stay. This Management role offers a unique opportunity to contribute to an elite brand renowned for rare and special service, fostering both personal and professional growth in the dynamic field of culinary arts and hospitality management.

Job Requirements

  • High school diploma or GED
  • 4 years experience in culinary, food and beverage, or related professional area
  • OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
  • 2 years experience in culinary, food and beverage, or related professional area
  • Ability to lead and influence others
  • Strong interpersonal and communication skills
  • Knowledge of food safety and sanitation standards
  • Ability to operate and maintain kitchen equipment
  • Capacity to manage daily kitchen operations
  • Capability to train associates
  • Flexibility to work full-time schedule including weekends and holidays
  • Commitment to guest satisfaction and quality standards

Job Qualifications

  • High school diploma or GED with 4 years of culinary or related experience
  • OR 2-year degree in Culinary Arts, Hotel and Restaurant Management or related field with 2 years of relevant experience
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Knowledge of food safety, sanitation and cooking practices
  • Ability to train and develop staff
  • Capability to work in a fast-paced, high-pressure environment
  • Understanding of budgeting and cost control
  • Proficiency with labor management and scheduling systems
  • Commitment to delivering exceptional customer service
  • Problem-solving and decision-making skills
  • Flexibility to work various shifts as required
  • Familiarity with local, state and federal regulations related to food service

Job Duties

  • Assist in developing and designing new culinary applications and presentations
  • Support supervision of kitchen shift operations and ensure compliance with all Food and Beverage policies
  • Inform purchasing, receiving, and food storage standards
  • Ensure compliance with food handling and sanitation standards
  • Perform duties of kitchen managers and associates as necessary
  • Estimate daily production needs and communicate with kitchen personnel
  • Assist Executive Chef with all kitchen operations
  • Recognize superior quality products, presentations and flavor
  • Ensure compliance with local, state and federal regulations including OSHA and Health Department
  • Follow proper handling and temperature control of food products
  • Operate and maintain department equipment and report malfunctions
  • Prepare and cook foods regularly and for special functions
  • Check quality of raw and cooked foods
  • Utilize interpersonal and communication skills to lead and influence others
  • Encourage cooperation and build mutual trust and respect among team members
  • Ensure associates understand kitchen goals and daily work expectations
  • Establish open and collaborative relationships within the team
  • Administer property policies fairly and consistently
  • Communicate performance expectations according to job descriptions
  • Recognize successful performance and produce desired results
  • Lead shifts while preparing food items and executing requests
  • Provide exceptional customer service and retention
  • Set a positive example for guest relations
  • Empower associates to provide excellent service
  • Strive to improve service performance
  • Interact with guests to obtain feedback
  • Handle guest problems and complaints
  • Achieve and exceed performance, budget, and team goals
  • Assist in development of specific work goals and plans
  • Utilize Labor Management System for scheduling and attendance
  • Train associates in safety procedures
  • Provide information to supervisors and co-workers
  • Analyze information to solve problems
  • Attend and participate in relevant meetings

Job Criteria

Experience

Mid Level (3-7 years)


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