Sous Chef - Hilbert College (Hourly)

Hallmark Management Service is a leading onsite food service management company dedicated to providing exceptional residential dining service, catering, and retail operations at its various locations. The company prides itself on its commitment to quality and customer satisfaction by offering made-from-scratch and made-to-order meals that ensure freshness and flavor in every bite. Their dining program features a diverse and delicious assortment of menu choices, including fresh salads and soups, deli sandwiches, hot entrees, tasty sides, inspiring accompaniments, and homemade desserts. This broad array caters to a wide range of tastes and dietary preferences, making Hallmark a preferred food service provider for its clients.

Hallmark Management Service operates with a strong foundation of core values centered around being honest, hardworking, hospitable, and hungry for success. These values guide the company’s decisions and actions, fostering a collaborative environment where employees work together to achieve great results. The organization is committed to creating a positive workplace culture where employees feel respected and motivated to contribute their best work.

The role available at Hallmark Management Service is for a Supervisory position within their dining operations, with multiple schedules available for either a PM Supervisor or an AM Supervisor. This supervisory role plays a critical part in ensuring that all aspects of food service are executed smoothly and in adherence to the company’s high standards. The supervisor is responsible for leading by example, enforcing compliance with company policies such as uniform guidelines, safety standards, and proper use of equipment and sanitation. Additionally, the supervisor provides field coaching and supports the team in maintaining cleanliness, organization, and product quality through proper storage, labeling, and rotation.

A significant part of the supervisor’s duties is ensuring that all station-specific standards are consistently met by the employees under their guidance, thereby maintaining the integrity and quality of food service. The supervisor also manages customer service by efficiently directing staff according to the volume of customers during meal service periods to assure timely and courteous service. Open and clear communication with management is essential to swiftly address any service issues or operational concerns, contributing to a seamless dining experience for customers.

This position demands a customer-first attitude, with a focus on hospitality and attention to detail in every aspect of service. Supervisors are expected to be proactive leaders who help maintain a clean and organized workspace and foster accountability among team members to uphold Hallmark’s distinction as a premier food service provider.

Hallmark Management Service values its employees and offers a comprehensive benefits package to support their well-being and professional growth. Employees enjoy paid time off and paid holidays which provide work-life balance and rest opportunities. The company also offers annual merit increases to reward performance and dedication. Comprehensive medical, dental, and vision insurance plans are available to ensure employees’ health needs are met. Furthermore, the organization supports the future financial security of its team members with a 401K retirement plan that includes a company match. Practical benefits such as a free meal while working and complimentary nonskid shoes contribute to daily convenience and comfort on the job.

Overall, this supervisory position at Hallmark Management Service is ideal for individuals who thrive in a fast-paced, team-oriented environment and who value quality food service and excellent customer care. With a commitment to supportive leadership, operational excellence, and employee benefits, Hallmark offers a rewarding career opportunity for suitable candidates.