Job Overview
Compensation
Salary
Range $48,500.00 - $65,500.00
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Medical Coverage
Dental Insurance
Job Description
PENN Entertainment is a leading name in the integrated entertainment, sports content, and casino gaming industry across North America. With 43 premier destinations, along with online sports betting and iCasino offerings through theScore Bet Sportsbook and Casino, PENN Entertainment continually pushes the boundaries of fun and excitement in this fast-paced industry. The company is dedicated not only to providing top-tier gaming and entertainment experiences but also to fostering a diverse, inclusive, and sustainable work environment for all team members. PENN Entertainment emphasizes values such as diversity, sustainability, and community support, making it an employer of choice for professionals seeking a company that cares about their growth and well-being.
Working at PENN Entertainment means becoming part of a vibrant team passionate about helping people enjoy their leisure time in innovative and thrilling ways. Employees benefit from a competitive Total Rewards package, which includes wellness programs aimed at supporting their financial, physical, and mental health. Day-one medical coverage, 401(k) matching, and an annual performance bonus are among the supportive benefits, although some may vary depending on the position. Paid time off is earned according to local policies and increases with tenure, reflecting PENN Entertainment's commitment to work-life balance and employee satisfaction.
The role offered is a dynamic position focused on creating a fun and energetic environment while managing key operational aspects of food and beverage services. The individual selected will act as a gracious host to guests and coworkers, promote positive community engagement, and maintain high standards of safety and quality across all team activities. This position involves direct oversight of food preparation, including specialized pastry products, and the development of training programs to advance team members' skills and efficiency. The role requires ensuring adherence to food handling procedures, maintaining fresh inventory through proper rotation and storage, developing innovative recipes and menus to maintain industry leadership, and safe operation of kitchen equipment.
Additionally, the role includes significant supervisory responsibilities such as managing attendance, labor costs, staffing objectives, and enforcing company policies and regulatory compliance. Regular communication with team members through meetings and positive feedback sessions is expected, alongside administrative duties like report compilation and disciplinary actions when necessary. The successful candidate will be someone who thrives in a lively hospitality environment, holds high professional standards, and enjoys collaborating in a team-driven atmosphere to deliver an exceptional guest experience. This comprehensive role is suitable for motivated individuals eager to grow their careers within a supportive and forward-thinking company.
Working at PENN Entertainment means becoming part of a vibrant team passionate about helping people enjoy their leisure time in innovative and thrilling ways. Employees benefit from a competitive Total Rewards package, which includes wellness programs aimed at supporting their financial, physical, and mental health. Day-one medical coverage, 401(k) matching, and an annual performance bonus are among the supportive benefits, although some may vary depending on the position. Paid time off is earned according to local policies and increases with tenure, reflecting PENN Entertainment's commitment to work-life balance and employee satisfaction.
The role offered is a dynamic position focused on creating a fun and energetic environment while managing key operational aspects of food and beverage services. The individual selected will act as a gracious host to guests and coworkers, promote positive community engagement, and maintain high standards of safety and quality across all team activities. This position involves direct oversight of food preparation, including specialized pastry products, and the development of training programs to advance team members' skills and efficiency. The role requires ensuring adherence to food handling procedures, maintaining fresh inventory through proper rotation and storage, developing innovative recipes and menus to maintain industry leadership, and safe operation of kitchen equipment.
Additionally, the role includes significant supervisory responsibilities such as managing attendance, labor costs, staffing objectives, and enforcing company policies and regulatory compliance. Regular communication with team members through meetings and positive feedback sessions is expected, alongside administrative duties like report compilation and disciplinary actions when necessary. The successful candidate will be someone who thrives in a lively hospitality environment, holds high professional standards, and enjoys collaborating in a team-driven atmosphere to deliver an exceptional guest experience. This comprehensive role is suitable for motivated individuals eager to grow their careers within a supportive and forward-thinking company.
Job Requirements
- Must be 21 or older
- Must have Associate degree or equivalent or a minimum of one year related experience and/or training
- Must have an outgoing, energetic and enthusiastic attitude
- Must enjoy hosting others
- Must be comfortable initiating conversations and creating a fun environment with guests
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Excellent verbal and written communication skills
- Ability to prepare, read and comprehend documents
- Ability to write reports and correspondence
- Ability to speak and communicate effectively with individuals and before groups of people
- Must be able to qualify for licenses and permits required by federal, state and local regulations
- Must be able to lift up to 25 lbs
Job Qualifications
- Associate degree or equivalent or one year related experience and/or training
- Outgoing, energetic and enthusiastic attitude
- Ability to read and interpret safety rules, operation and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Excellent verbal and written communication skills
- Ability to prepare, read and comprehend documents
- Ability to communicate effectively with individuals and groups
- Eligible to qualify for required licenses and permits
- Able to lift up to 25 lbs
Job Duties
- Foster a fun environment
- Be a gracious host to all guests and coworkers
- Promote a positive influence in the community and participate in company-sponsored events
- Provide for the safety of team members including keeping areas clean and hazard-free
- Develop, maintain and manage training programs
- Oversee and direct food preparation including cutting, trimming, cooking, baking, and pastry creation
- Ensure team members follow proper food handling procedures
- Manage fresh inventory rotation and proper storage
- Develop and suggest recipes and products
- Create menus for catering, sales, Grab and Go, and restaurants
- Use kitchen equipment safely and efficiently
- Assist in operation of other food and beverage venues
- Handle customer complaints and support customer service programs
- Support and manage standards of excellence among team members
- Adhere to regulatory, department, and company policies
- Manage types of products, materials, supplies, or tools used
- Supervise attendance and time records of team members
- Manage departmental expenses including labor costs and staffing while ensuring guest satisfaction
- Supervise and manage work processes of team members
- Conduct pre-shift meetings and provide daily feedback
- Administer disciplinary actions as needed
- Protect and preserve company assets
- Understand and adhere to bargaining unit agreements
- Attend training programs and meetings
- Compile information and submit reports
- Follow all company policies and gaming laws
- Maintain cleanliness and safety of the work environment
- Meet uniform and grooming standards
- Perform other duties to promote productivity or as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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