Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,400.00 - $55,800.00
Benefits
Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations and an innovative online presence through theScore Bet Sportsbook and Casino, PENN Entertainment is at the forefront of revolutionizing the entertainment industry. The company thrives on diversity, sustainability, and unwavering dedication to delivering unforgettable experiences for its guests and communities. Employees at PENN find themselves part of a dynamic, fast-paced environment where enthusiasm and passion for fun fuels every day. Beyond just entertainment, PENN Entertainment believes in supporting its team members' growth and well-being through competitive Total Rewards packages that include wellness programs, financial support, and career advancement opportunities. From day-one medical coverage and 401(k) matching to annual performance bonuses and paid time off, the company invests in the long-term success of its people.
The role of Restaurant Supervisor at PENN Entertainment is a full-time position that allows you to be deeply involved in the company’s vibrant food and beverage operations. As a Restaurant Supervisor, you will play a critical role in providing leadership and daily supervision to the restaurant staff, ensuring that operational goals are met with efficiency and enthusiasm. You will manage scheduling, coordinate with management to resolve any concerns, and ensure guest satisfaction remains a top priority. Your responsibilities will include producing menu items according to restaurant standards, maintaining stocked and prepared kitchens, and supporting compliance with departmental budgets. The position also involves actively promoting the highest standards of customer service in alignment with company policies. You will assist with cost control methods by monitoring inventory and pars, support administrative duties such as attendance tracking, and uphold strict quality assurance to meet Health Department standards. Ensuring regulatory compliance and maintaining confidentiality in all matters are paramount to this role.
This position is ideal for those who thrive in a collaborative, fast-paced environment and are committed to delivering superior service. Candidates must be 21 years or older with a passion for hospitality and leadership. PENN Entertainment fosters a culture where you can expand your capabilities, contribute meaningfully to an exciting industry, and grow your career with robust support systems in place. If you are driven by excellence and ready to bring your best to the team, this role offers an excellent platform to make a difference every day while being part of a company that’s truly changing entertainment.
The role of Restaurant Supervisor at PENN Entertainment is a full-time position that allows you to be deeply involved in the company’s vibrant food and beverage operations. As a Restaurant Supervisor, you will play a critical role in providing leadership and daily supervision to the restaurant staff, ensuring that operational goals are met with efficiency and enthusiasm. You will manage scheduling, coordinate with management to resolve any concerns, and ensure guest satisfaction remains a top priority. Your responsibilities will include producing menu items according to restaurant standards, maintaining stocked and prepared kitchens, and supporting compliance with departmental budgets. The position also involves actively promoting the highest standards of customer service in alignment with company policies. You will assist with cost control methods by monitoring inventory and pars, support administrative duties such as attendance tracking, and uphold strict quality assurance to meet Health Department standards. Ensuring regulatory compliance and maintaining confidentiality in all matters are paramount to this role.
This position is ideal for those who thrive in a collaborative, fast-paced environment and are committed to delivering superior service. Candidates must be 21 years or older with a passion for hospitality and leadership. PENN Entertainment fosters a culture where you can expand your capabilities, contribute meaningfully to an exciting industry, and grow your career with robust support systems in place. If you are driven by excellence and ready to bring your best to the team, this role offers an excellent platform to make a difference every day while being part of a company that’s truly changing entertainment.
Job Requirements
- Must be 21 years of age or older
- Ability to perform essential duties satisfactorily
- Knowledge of scheduling and staff coordination
- Understanding of budget compliance
- Capacity to uphold quality and health standards
- Strong customer service focus
- Ability to maintain confidentiality
- Willingness to work full-time
Job Qualifications
- Experience in restaurant supervision or management
- Strong leadership and team management skills
- Knowledge of food preparation and kitchen operations
- Ability to maintain quality assurance and compliance standards
- Excellent customer service and communication skills
- Basic administrative and record-keeping abilities
- Ability to work in a fast-paced environment
- Must be at least 21 years old
Job Duties
- Provide guidance and daily supervision to staff in the department
- Support and administer operational goals and monitor achievements of performance and profit objectives
- Adhere to scheduling and coordinate with management regarding any concerns with attention to guest satisfaction
- Produce menu items as listed in each restaurant
- Follow all prep lists and ensure kitchens are stocked and ready for service
- Support compliance to departmental budgets
- Enthusiastically promote and demonstrate superior customer service according to company standards
- Address customer service issues as they arise
- Assist with maintaining cost control methods by monitoring inventory and pars
- Assist Chef de Cuisine with administrative duties including attendance tracking
- Maintain quality assurance procedures to meet Health Department and customer service standards
- Ensure regulatory compliance and report potential issues to management
- Maintain strict confidentiality in all departmental and company matters
Job Location
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