Sous Chef

Sheraton Hotels & Resorts, a prominent brand within Marriott International, is globally recognized for its commitment to delivering superior guest experiences and creating a sense of belonging in more than 400 communities worldwide. Established in 1937, Sheraton has become synonymous with hospitality and a gathering place where people connect, engage, and create memorable experiences. Being part of the Marriott International portfolio, Sheraton values diversity, equity, and inclusion, fostering a vibrant culture where associates from varied backgrounds thrive and grow professionally. The chain is dedicated to equal opportunity employment, inclusivity, and providing its team members with a supportive and enriching environment that encourages career advancement and personal development.

The role of Kitchen Manager at Sheraton Denver Downtown located at 1550 Court Pl, Denver, Colorado, offers a full-time, management-level opportunity with an annual salary ranging between $73,000 and $93,000, along with eligibility for bonuses. This position is crucial for the overall success of daily kitchen operations, ensuring all culinary standards and procedures are met consistently. The Kitchen Manager will actively lead kitchen staff by setting standards of excellence for food preparation, presentation, and sanitation while balancing operational budgets and employee satisfaction. This role involves direct culinary participation, requiring hands-on cooking and preparation alongside supervising and coordinating the culinary team. The manager is also responsible for guiding and mentoring team members, fostering a productive, respectful, and cooperative work atmosphere where quality and service excellence are priorities.

Key responsibilities include managing kitchen shift operations, ensuring compliance with food and beverage policies and sanitation standards, estimating and communicating daily production requirements, and assisting the Executive Chef with all aspects of kitchen operations. Additionally, the Kitchen Manager will be responsible for ensuring all food handling and safety laws are followed, maintaining high-quality food products, operating and maintaining kitchen equipment, and managing inventory related to purchasing and storage.

Leadership is a critical component of this role, with duties including supervising kitchen staff activities, leading by example in food preparation, communicating effectively with team members to build trust and cooperation, and fostering an environment of mutual respect. The manager also ensures employees understand their roles and performance expectations, administers property policies fairly, and recognizes and rewards outstanding work performance.

Customer satisfaction is paramount at Sheraton, and the Kitchen Manager plays a pivotal role in achieving this by delivering service that exceeds guest expectations and retaining customer loyalty. The manager interacts with guests to gather feedback, resolves complaints, and sets a positive example in guest relations. They also utilize labor management systems to optimize scheduling in line with business needs, prioritize safety training for staff, and actively participate in employee performance appraisals and coaching.

This role demands a commitment to culinary innovation and continuous improvement, including developing new menu ideas, enhancing food presentation, and maintaining culinary goals related to performance, budget, and team development. The Kitchen Manager contributes to a dynamic and structured working environment by effectively communicating across departments, analyzing operational results, and participating in relevant meetings to improve service delivery.

Joining the Sheraton family means becoming part of a global community where you can genuinely belong, grow your career, and deliver exceptional hospitality. The company offers a comprehensive benefits package designed to support employee wellbeing, career growth, and work-life balance. Sheraton invites passionate, skilled culinary professionals who thrive in a fast-paced environment and who are eager to contribute to a world-class team dedicated to being 'The World's Gathering Place'.