Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability insurance
Retirement Plan
Paid Time Off
Paid parental leave
holiday time off
Personal Leave
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint is a comprehensive support services provider specializing in delivering customer-focused solutions across various sectors including healthcare housekeeping, laundry management, patient transportation, and food service. As a trusted partner to healthcare facilities, TouchPoint assembles some of the most talented and dedicated individuals in the industry to ensure unparalleled quality, exceptional customer service, and impressive results for clients. As part of Compass Group USA, a recognized leader in food and support services, TouchPoint emphasizes a culture of innovation, excellence, and teamwork. Their mission is to enhance the operational success of healthcare environments by providing holistic support services that meet the evolving needs of patients, staff, and administrators.
The role of Senior Sous Chef at TouchPoint is a dynamic and pivotal position within their Culinary Department, serving multiple hospital facilities throughout the Detroit metro market. This is a bench role where the candidate will float between accounts as business demands require, such as staffing vacancies, new account launches, or operational support needs. The Senior Sous Chef will work under the guidance of the Executive Chef and Director of Support Services, playing a critical role in supervising food preparation and service execution, maintaining high standards of quality, safety, and customer satisfaction. The position requires flexibility, adaptability, and strong leadership skills to manage culinary operations across diverse healthcare environments.
In this role, the Senior Sous Chef will be responsible for assisting with food cost and labor management, overseeing purchasing and inventory control, and developing and executing menus that align with corporate culinary standards and patient satisfaction goals. The responsibilities also include leading catering initiatives, supporting new culinary program rollouts, and providing hands-on coaching and leadership to hourly culinary associates. This opportunity caters to motivated culinary professionals with an entrepreneurial spirit, offering exposure to a variety of healthcare culinary settings and complex food service operations.
TouchPoint is committed to cultivating a supportive and inclusive workplace where associates are empowered to deliver excellent service while advancing their professional growth. Candidates for this position should possess a robust culinary background with experience in high-volume and institutional foodservice, ideally within healthcare or similar sectors. The company offers a comprehensive benefits package and encourages continuous learning and certification, such as ServSafe. This role provides an excellent career advancement pathway for culinary leaders seeking to make a significant impact in the healthcare foodservice industry.
The role of Senior Sous Chef at TouchPoint is a dynamic and pivotal position within their Culinary Department, serving multiple hospital facilities throughout the Detroit metro market. This is a bench role where the candidate will float between accounts as business demands require, such as staffing vacancies, new account launches, or operational support needs. The Senior Sous Chef will work under the guidance of the Executive Chef and Director of Support Services, playing a critical role in supervising food preparation and service execution, maintaining high standards of quality, safety, and customer satisfaction. The position requires flexibility, adaptability, and strong leadership skills to manage culinary operations across diverse healthcare environments.
In this role, the Senior Sous Chef will be responsible for assisting with food cost and labor management, overseeing purchasing and inventory control, and developing and executing menus that align with corporate culinary standards and patient satisfaction goals. The responsibilities also include leading catering initiatives, supporting new culinary program rollouts, and providing hands-on coaching and leadership to hourly culinary associates. This opportunity caters to motivated culinary professionals with an entrepreneurial spirit, offering exposure to a variety of healthcare culinary settings and complex food service operations.
TouchPoint is committed to cultivating a supportive and inclusive workplace where associates are empowered to deliver excellent service while advancing their professional growth. Candidates for this position should possess a robust culinary background with experience in high-volume and institutional foodservice, ideally within healthcare or similar sectors. The company offers a comprehensive benefits package and encourages continuous learning and certification, such as ServSafe. This role provides an excellent career advancement pathway for culinary leaders seeking to make a significant impact in the healthcare foodservice industry.
Job Requirements
- Associate degree in culinary arts, culinary certificate, or equivalent combination of education and experience
- Some progressive culinary or kitchen management experience
- Catering experience preferred
- Experience in high-volume, complex foodservice operations strongly preferred
- Institutional and batch cooking experience helpful
- Healthcare experience a plus
- Comprehensive knowledge of food and catering trends focusing on quality, production, sanitation, food cost controls, and presentation
- Proficiency in basic computer applications including Microsoft Word, Excel, PowerPoint, Outlook, and email
- Willingness to participate in patient satisfaction programs and initiatives
- ServSafe Certification highly desirable
Job Qualifications
- Associate degree in culinary arts, culinary certificate, or equivalent combination of education and experience
- Some progressive culinary or kitchen management experience
- Catering experience preferred
- Experience in high-volume, complex foodservice operations strongly preferred
- Institutional and batch cooking experience helpful
- Healthcare experience a plus
- Comprehensive knowledge of food and catering trends focusing on quality, production, sanitation, food cost controls, and presentation
- Proficiency in basic computer applications including Microsoft Word, Excel, PowerPoint, Outlook, and email
- Willingness to participate in patient satisfaction programs and initiatives
- ServSafe Certification highly desirable
Job Duties
- Assist the Executive Chef in managing food costs, labor controls, and overall expenditures for assigned accounts
- Support menu planning, development, and execution in alignment with corporate culinary standards and patient satisfaction goals
- Supervise, prepare, and cook a variety of food items, ensuring quality, consistency, and proper presentation
- Lead and execute catering events, including preparation, service, and post-event follow-up
- Support the rollout of new culinary programs in partnership with the Company's marketing and culinary teams
- Supervise and train hourly associates in food preparation, equipment use, and food safety practices as assigned
- Ensure compliance with all food safety, sanitation, and regulatory standards
- Participate in patient satisfaction initiatives and activities as required
- Perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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