Sous Chef

Universal City, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $68,640.00 - $75,000.00

Work Schedule

Rotating Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k)

paid leave

Tuition Reimbursement

Employee Discounts

Job Description

NBCUniversal is one of the world’s leading media and entertainment companies with a rich history of delivering world-class content across film, television, and streaming platforms. The company champions innovation and creativity providing audiences around the globe with premium entertainment experiences. NBCUniversal operates a vast portfolio of popular brands including NBC, NBC News, NBC Sports, Telemundo, Bravo, and Peacock, an ad-supported streaming service that offers a wide variety of programming. Alongside its media and content operations, NBCUniversal also manages global theme park destinations through Universal Destinations & Experiences, such as Universal Orlando Resort and Universal Studios Hollywood, delivering immersive experiences to guests worldwide. As a subsidiary of Comcast Corporation, NBCUniversal is dedicated to fostering inclusive work environments, giving back to communities, and developing talented teams to reflect diverse global perspectives.

This role of Sous Chef at Margaritaville on CityWalk places you in a dynamic, high-volume branded restaurant environment focused on delivering exceptional food and service. The Sous Chef will act as the primary support for the kitchen team, driving operational excellence and productivity while ensuring food quality standards are consistently met or exceeded. Reporting directly to the Restaurant Chef, the Sous Chef sets clear expectations for kitchen staff and leads by example in a fast-paced setting requiring strong leadership and the ability to motivate the team effectively. Responsibilities include managing food, beverage, and labor costs to optimize profitability, training and retaining talented staff, and maintaining compliance with all food safety and labor regulations. This position demands strong organizational skills to oversee inventory, scheduling, maintenance, and daily kitchen operations. The Sous Chef is a hands-on role, emphasizing mentorship, communication, and high-quality guest experiences within a collaborative team environment.

Candidates will be expected to have significant management experience within high-quality restaurant operations and be comfortable working rotating schedules including nights, weekends, and holidays. Expertise in financial controls, menu support, and guest relations is essential, as well as proficiency in key software and point-of-sale systems. The role offers a competitive salary range between $68,640 and $75,000 and includes access to comprehensive benefits such as medical, dental, vision insurance, 401(k), paid leave, tuition reimbursement, and various employee discounts. An emphasis on professional development and internal culture building is a core element of success in this position, with a focus on reducing employee attrition through strong training programs. NBCUniversal requires that this position be performed full-time on-site at an NBCUniversal-designated location.

This position is not only about food and kitchen management; it plays a critical role in supporting NBCUniversal’s mission to create and deliver memorable, high-quality guest experiences, aligned with the company’s values of diversity, inclusion, and community impact. Candidates who excel will possess excellent communication, organizational, and multitasking skills and demonstrate a passion for superior food concepts and guest service. They will be capable of analyzing financial performance and adjusting operations to meet annual profit targets. By joining NBCUniversal, the Sous Chef becomes part of a global leader in entertainment dedicated to excellence, creativity, and positive workplace culture.

Job Requirements

Bachelor's degree in business, hospitality management or a related field or equivalent combination of education and experience
Minimum of 5 years of management experience in high quality chain or independent restaurant group
Thorough knowledge of MS Excel, Word, PowerPoint and POS systems
Ability to work rotating schedules, holidays, weekends and nights
This position is required to be performed full-time from an NBCUniversal-designated worksite

Job Qualifications

Bachelor's degree in business, hospitality management or a related field or equivalent combination of education and experience
Minimum of 5 years of management experience in high quality chain or independent restaurant group
Thorough knowledge of MS Excel, Word, PowerPoint and POS systems
Ability to work rotating schedules, holidays, weekends and nights
Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff
Excellent management skills in leading a diverse team and working under tight and fast track deadlines
Strong P&L experience, command of budgeting and costs controls
Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills
Ability to effectively communicate across all lines of business and with all levels of management
Strong organizational, planning, delegation, mentoring and coaching skills
A strong passion for delivering the highest quality of guest service and superior food concepts

Job Duties

Drive operating profit goals and sales
Optimize profits by controlling food, beverage, and labor costs
Consistently achieve operational excellence
Develop and retain exceptional talent
Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor, and employment
Partner with Human Resources to train and develop restaurant leaders at every level
Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods and variable labor
Communicate restaurant results to the Restaurant Chef and General Manager with recommendations for improvement
Ensure high Team Member and Guest Engagement
Mentor and counsel team members and enforce appropriate policies and procedures ensuring everything is within compliance of venue and company standards
Promote company’s mission and values
Ensure company policy and brand standards are followed
Prepare and present hourly team member reviews
Complete all tasks assigned by the Executive Sous Chef on time
Order supplies, food and ingredients based on rapidly shifting demand
Hire and train kitchen staff in specific stations and cross-train as necessary
Create schedules for kitchen staff to ensure there are always enough workers to meet the demand
Maintain inventory levels and conduct full inventories
Schedule and oversee necessary maintenance and repairs on kitchen appliances
Assist the management team with menu changes and adjustments
Respond personally to guest questions, special recipe requests and complaints
Maintain a clean workspace at all times
Work at a fast and efficient pace as a working chef
Ability to read and follow recipes and follow up with prep and line cooks food preparation
Have thorough knowledge of food cost, labor cost, and inventory functions
Chemical safety comprehension
Analyze financial reports to quickly identify and address trends and issues in area performance including cost of goods, variable labor, and profitability
Exceed annual operating profit targets