Job Overview
Employment Type
Full-time
Compensation
Salary
Range $73,000.00 - $93,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Career Development
Employee assistance program
Job Description
JW Marriott is a premier luxury hotel brand within Marriott International's extensive portfolio, featuring over 100 iconic properties situated in gateway cities and unique resort destinations worldwide. Renowned for its commitment to exceptional guest experiences and employee well-being, JW Marriott fosters an environment where associates feel valued, inspired, and empowered. With a strong legacy founded by J. Willard Marriott, the brand emphasizes confidence, innovation, genuineness, and intuitive service, striving to deliver the distinctive luxury hospitality experience that guests expect. At JW Marriott, associates enjoy a vibrant community and can pursue personal and professional growth within a culture that supports holistic well-being. The brand prioritizes training, development, and recognition, providing a fulfilling work experience rooted in camaraderie, respect, and excellence.
The Kitchen Manager role at JW Marriott Chicago is a full-time, management position responsible for overseeing the daily kitchen operations with a focus on excellence in culinary standards and guest satisfaction. Located at 2121 S Prairie Ave, Chicago, this position offers an annual salary range of $73,000 to $93,000 and is eligible for bonuses, reflecting the importance of the role within the hotel's food and beverage department. The Kitchen Manager is accountable for ensuring the production of consistent, high-quality food products by closely supervising all kitchen areas and coordinating the activities of kitchen staff. This role requires strong leadership and operational skills to manage food costs, maintain sanitation and safety standards, and continuously improve both employee and guest experiences.
Key responsibilities include managing kitchen shift operations, estimating production needs, assisting the Executive Chef, and ensuring compliance with all food handling policies and procedures. The Manager personally demonstrates culinary skills by preparing food and creating attractive presentations, while also developing innovative ideas and maintaining standards for purchasing and food storage. Another critical aspect is leading the kitchen team by fostering mutual trust, respect, and cooperation among employees, as well as providing coaching, mentorship, and performance feedback. This ensures that staff fully understand their roles, meet productivity targets, and consistently deliver superior service.
The Kitchen Manager actively engages with guests to obtain feedback and resolve any issues, aiming to exceed customer expectations. They play a pivotal role in achieving performance and budget goals while employing labor management systems for accurate scheduling and attendance tracking. Additional responsibilities include adhering to applicable laws, maintaining equipment, participating in meetings, and effectively communicating within the department to support a well-organized and efficient kitchen environment.
JW Marriott champions equal employment opportunities and celebrates the diverse backgrounds and talents of its workforce. The company offers a comprehensive benefits package designed to support associates and their families, including health and dental insurance, paid time off, retirement plans, and career development resources. At JW Marriott, employees are encouraged to be their best, belong to a supportive global team, and build rewarding careers in the luxury hospitality industry.
The Kitchen Manager role at JW Marriott Chicago is a full-time, management position responsible for overseeing the daily kitchen operations with a focus on excellence in culinary standards and guest satisfaction. Located at 2121 S Prairie Ave, Chicago, this position offers an annual salary range of $73,000 to $93,000 and is eligible for bonuses, reflecting the importance of the role within the hotel's food and beverage department. The Kitchen Manager is accountable for ensuring the production of consistent, high-quality food products by closely supervising all kitchen areas and coordinating the activities of kitchen staff. This role requires strong leadership and operational skills to manage food costs, maintain sanitation and safety standards, and continuously improve both employee and guest experiences.
Key responsibilities include managing kitchen shift operations, estimating production needs, assisting the Executive Chef, and ensuring compliance with all food handling policies and procedures. The Manager personally demonstrates culinary skills by preparing food and creating attractive presentations, while also developing innovative ideas and maintaining standards for purchasing and food storage. Another critical aspect is leading the kitchen team by fostering mutual trust, respect, and cooperation among employees, as well as providing coaching, mentorship, and performance feedback. This ensures that staff fully understand their roles, meet productivity targets, and consistently deliver superior service.
The Kitchen Manager actively engages with guests to obtain feedback and resolve any issues, aiming to exceed customer expectations. They play a pivotal role in achieving performance and budget goals while employing labor management systems for accurate scheduling and attendance tracking. Additional responsibilities include adhering to applicable laws, maintaining equipment, participating in meetings, and effectively communicating within the department to support a well-organized and efficient kitchen environment.
JW Marriott champions equal employment opportunities and celebrates the diverse backgrounds and talents of its workforce. The company offers a comprehensive benefits package designed to support associates and their families, including health and dental insurance, paid time off, retirement plans, and career development resources. At JW Marriott, employees are encouraged to be their best, belong to a supportive global team, and build rewarding careers in the luxury hospitality industry.
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage or related professional area
- or 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage or related professional area
- ability to manage kitchen operations
- strong leadership and communication skills
- knowledge of food safety and sanitation
- proficiency in handling kitchen equipment
- capacity to supervise and develop staff
- commitment to customer satisfaction
- ability to meet performance and budget goals
- availability to work full time
- adherence to company policies and applicable laws
Job Qualifications
- High school diploma or GED with 4 years experience in culinary, food and beverage or related field
- or 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years experience
- strong leadership and interpersonal skills
- ability to develop and innovate culinary applications
- knowledge of food safety, sanitation standards and compliance
- experience managing kitchen operations and staff
- effective communication and coaching abilities
- skill in maintaining operational budgets and labor management
- problem-solving and decision-making capabilities
- commitment to delivering exceptional customer service
- proficiency in operating kitchen equipment
- ability to train and mentor staff
- familiarity with applicable laws and regulations
- teamwork and collaboration skills
Job Duties
- Manages kitchen shift operations and ensures compliance with all food and beverage policies, standards and procedures
- estimates daily production needs and communicates them to kitchen personnel
- assists Executive Chef with kitchen operations and preparation
- prepares and cooks various types of foods for regular service and special events
- develops and designs new culinary applications and decorative food displays
- maintains purchasing, receiving and food storage standards
- ensures compliance with food handling and sanitation standards
- performs duties of kitchen managers and employees as necessary
- recognizes superior quality products, presentations and flavors
- ensures compliance with applicable laws and regulations
- operates and maintains kitchen equipment and reports malfunctions
- checks quality of raw and cooked food products
- supervises and coordinates activities of cooks and kitchen workers
- leads shifts while preparing food items and executing requests
- utilizes interpersonal and communication skills to lead and influence staff
- encourages mutual trust, respect, and cooperation among team members
- serves as role model for appropriate behaviors
- maintains productivity levels of employees
- ensures employees understand expectations and parameters
- establishes open, collaborative relationships with employees
- ensures fair and consistent administration of property policies
- communicates performance expectations per job descriptions
- recognizes successful performance
- provides services above and beyond for customer satisfaction
- manages day-to-day operations to meet quality and standards
- sets positive example for guest relations
- empowers employees to provide excellent customer service
- obtains guest feedback on product quality and service
- handles guest problems and complaints
- achieves and exceeds performance, budget and team goals
- develops plans to prioritize and organize work
- utilizes labor management system for scheduling and tracking
- trains employees in safety procedures
- identifies developmental needs of others and provides coaching and mentoring
- communicates to improve service and guest satisfaction
- participates in employee performance appraisal process
- escalates issues to department manager and human resources
- provides information to coworkers by various communication methods
- analyzes information to solve problems
- attends and participates in relevant meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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