Sous Chef

JW Marriott, a distinguished and luxurious brand under the umbrella of Marriott International, stands tall in the hospitality industry with a portfolio of more than 100 hotels located in prominent gateway cities and exclusive resort destinations worldwide. Marriott International, as a global hospitality leader, is dedicated to fostering a work environment that values the unique talents, diverse backgrounds, and holistic well-being of its associates. JW Marriott embodies the legacy of its namesake and company founder, J. Willard Marriott, by prioritizing a culture where associates feel valued, supported, and empowered to deliver exceptional guest experiences. This brand is synonymous with luxury, innovation, and heartfelt hospitality, offering unparalleled career development opportunities and a commitment to creating a nurturing workplace where each employee can thrive. Marriott Hotels, including JW Marriott, are committed to equal employment opportunities and inclusivity, welcoming individuals from all walks of life and ensuring non-discrimination on any legally protected basis. As part of this commitment, JW Marriott associates experience a collaborative environment with extensive training, recognition programs, and benefits designed to support their professional growth and personal well-being. Employees at JW Marriott are not just part of a hotel; they belong to a vibrant global community bonded by a shared passion for hospitality excellence and continuous improvement.

The role of Kitchen Manager at JW Marriott located in Chicago, Illinois, is a pivotal leadership position within the Food and Beverage category that ensures the success of daily kitchen operations through expert culinary skills and exemplary staff management. This part-time management position offers an annual pay range of $73,000 to $93,000 and is eligible for bonuses, reflecting the importance of driving both quality and financial success. The Kitchen Manager is responsible for overseeing all kitchen areas to maintain a consistent product of high quality, from food preparation to presentation. The ideal candidate personally performs culinary tasks while managing and guiding staff, including direct reports, to meet operational goals. A critical part of the role is to maintain compliance with sanitation and food safety standards, effectively managing purchasing, receiving, food storage, and equipment maintenance to guarantee an outstanding culinary experience. Beyond the technical kitchen functions, the Kitchen Manager leads by example, fostering a culture of mutual respect, communication, and collaboration, ensuring that team members understand their roles and expectations. This leadership extends to human resources activities such as coaching, mentoring, performance appraisals, and resolving issues in conjunction with department management.

Customer service excellence is core to the Kitchen Manager’s responsibilities, who must set a positive example for guest relations while empowering employees to provide service that exceeds guest expectations. By actively engaging with guests and handling feedback, complaints, and service quality concerns, this role ensures customer satisfaction and contributes to the retention of clientele. The Kitchen Manager is also tasked with achieving and exceeding culinary and budgetary goals by strategically managing labor and food production, using tools like the Labor Management System to optimize scheduling and manage employee attendance.

This position demands a candidate with a strong culinary background, typically requiring a high school diploma or GED with four years of relevant experience or a two-year degree in Culinary Arts, Hotel and Restaurant Management, or a related field with at least two years of experience. Demonstrating superior quality in food products, creativity in food presentation, and an ability to innovate while maintaining high standards is essential. The work atmosphere is dynamic and driven by the commitment to deliver "Wonderful Hospitality. Always." through thoughtful, forward-thinking service that reflects the JW Marriott and Marriott International legacy. Joining JW Marriott means embarking on a career path where one can do their best work, begin a purposeful journey, belong to an exceptional global team, and become the best version of themselves.