Sous Chef

Marriott International is a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and fostering an inclusive work environment. Among its distinguished portfolio is Gaylord Hotels, a brand celebrated for its unique environments, exceptional services, and innovative programming that brings people together in extraordinary ways. Gaylord Hotels prides itself on its diverse and talented STARs (associates), who are known for their creativity, entrepreneurial spirit, and dedication to providing thoughtful, big-hearted service to guests. At Gaylord, associates are not only provided with enriching career opportunities but also a workplace that promotes personal growth, belonging, and the chance to be the best version of themselves. Marriott International is committed to equal opportunity employment, valuing the unique backgrounds and experiences of its workforce while ensuring a non-discriminatory workplace for all employees, including those with disabilities or veteran status.

The role offered is a full-time Kitchen Manager position located in Kissimmee, Florida, within the Food and Beverage & Culinary category. This management position offers an annual salary range of $67,000 to $84,000, with eligibility for bonus compensation, highlighting the value placed on leadership and operational excellence. Relocation assistance is also available for qualified candidates, making this opportunity accessible to a broader talent pool.

As a Kitchen Manager at Gaylord Hotels, you are accountable for the overall success of daily kitchen operations. This pivotal role requires a blend of culinary expertise and leadership acumen, ensuring that every aspect of food preparation and service meets the highest standards. You will personally demonstrate culinary talents while leading and managing the kitchen staff, overseeing all food-related functions, and working diligently to enhance guest satisfaction and staff morale. Effective management of the operating budget is also a key responsibility, alongside maintaining strict compliance with sanitation and food safety standards.

The Kitchen Manager supervises every kitchen area to ensure a consistent, high-quality product is produced consistently. Your duties include managing kitchen shift operations in accordance with established Food & Beverage policies and standards, estimating daily production needs, assisting the Executive Chef, and preparing foods for regular service and special functions. Creativity is encouraged, including developing new menu items, innovative food presentations, and decorative displays that enhance the dining experience. Maintaining purchasing, receiving, and storage standards is critical, as is ensuring compliance with all applicable laws and regulations.

Leadership is central to this role as you will supervise, coordinate, and motivate the kitchen team, fostering a positive, cooperative work environment. You will lead by example, demonstrate integrity, and cultivate mutual trust and respect among team members. Effective communication skills are essential to ensure all employees understand their roles and expectations. You will also be responsible for administering property policies fairly and consistently and driving employee performance towards achieving set goals.

Providing exceptional customer service is a priority. You will oversee daily operations to ensure quality, standards, and customer expectations are consistently met or exceeded. This involves interacting with guests, addressing their feedback and concerns, and empowering employees to deliver outstanding service. The role requires meeting and surpassing culinary goals, including performance, budget, and team objectives through strategic planning and prioritization.

Human resource management is a vital component, including identifying developmental needs, coaching and mentoring staff, participating in performance appraisals, and collaborating with Human Resources on personnel matters. You will play a key role in fostering a supportive environment that helps employees grow professionally and personally.

Additional responsibilities involve effective communication within the team, problem-solving, and actively participating in meetings to stay aligned with organizational goals. This role at Gaylord Hotels offers an extraordinary chance to join a respected brand under Marriott International, where your culinary and leadership skills will be valued and nurtured for your career advancement and personal fulfillment.