Sous Chef

HMSHost Corporation is a global leader in providing dining and retail services in travel venues such as airports, highways, and railway stations. With a rich history spanning several decades, HMSHost operates a diverse portfolio of restaurants and hospitality services, focused on delivering exceptional experiences to travelers around the world. The company is widely recognized for its commitment to quality, innovation, and customer service excellence, making it a preferred employer in the food service industry.

HMSHost offers a variety of employment opportunities across different operational levels, emphasizing career growth, professional development, and employee well-being. Employees benefit from comprehensive health, dental, and vision insurance plans, generous paid time off including vacation and sick leave, holiday pay, meal and transportation benefits, and a 401(k) retirement plan with company match. Further advantages include company-paid life insurance, tuition reimbursement, an employee assistance program, training programs, and exciting career advancement possibilities. Additionally, HMSHost encourages a supportive and inclusive work environment backed by referral programs that reward employees for bringing new talent into the company.

The Sous Chef role at HMSHost is a pivotal position within the kitchen management team. This exempt role typically reports to the Restaurant Chef and carries significant responsibility for overseeing kitchen operations that can range from difficult to complex tasks. The Sous Chef is instrumental in assisting with the preparation, seasoning, and cooking of food while managing production processes to ensure efficiency and quality. Leadership duties include supervising kitchen staff, assigning daily responsibilities, and maintaining high standards of food safety and sanitation.

This position also involves collaborating in menu planning, inventory control, and supply management to optimize cost control and enhance sales and profitability. The Sous Chef ensures compliance with company and franchisor operational standards, as well as regulatory health and safety requirements, following HACCP procedures rigorously. As a key resource, the Sous Chef helps resolve complex operational issues and plays a significant role in human resource activities such as hiring, firing, promotions, and staff development.

Effective communication and positive relations with associates are vital components of this role. The Sous Chef conducts performance reviews, applies progressive discipline when necessary, manages incentive programs, and participates in the execution of management and development initiatives. Above all, providing the highest quality of customer service is a core responsibility, ensuring that all staff members are trained, motivated, and supported to deliver exceptional product quality and customer satisfaction consistently.

Candidates for this role should have a high school diploma or equivalent, with post-secondary culinary training preferred. A minimum of three to five years of experience in kitchen operations and staff supervision is required. The role demands certification in Serve Safe Management and demonstrated leadership abilities, including team management, delegation, conflict resolution, and coaching. Strong organizational skills and the capacity to manage multiple projects or issues simultaneously are essential, as is the ability to communicate effectively in English.

HMSHost is committed to equal employment opportunities and fosters an inclusive workplace free from discrimination or harassment. The company promotes diversity in all aspects and complies with all applicable laws to protect the rights of its employees and applicants. Joining HMSHost as a Sous Chef means becoming part of a dynamic, supportive company dedicated not only to customer excellence but also to the personal and professional growth of its team members.