
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $69,450.00 - $98,000.00
Work Schedule
Standard Hours
Benefits
health care
flexible spending accounts
401(k) Plan
accrued paid time off
Life insurance
Disability Coverage
wellness benefits
Job Description
Sheraton Waikiki Beach Resort, located at 2255 Kalakaua Ave, Honolulu, Hawaii, is a prestigious and renowned hospitality establishment operating under the Marriott International portfolio. Known for its prime beachfront location and exceptional service standards, Sheraton Waikiki offers guests an inviting environment where comfort and luxury meet the vibrant culture of Hawaii. As a part of Marriott International, a global leader in the hospitality industry since 1937, Sheraton Waikiki is committed to creating memorable experiences for its guests while fostering a diverse and inclusive workplace for its associates. With over 400 communities worldwide, Sheraton hotels are recognized for their dedication to service excellence, community connection, and an inviting atmosphere where every guest feels a sense of belonging.
The position available is a full-time Management role in the Food and Beverage culinary category at Sheraton Waikiki Beach Resort. Offering an annual salary range of $69,450 to $98,000 with bonus eligibility, this role is geared towards a passionate culinary professional who can lead and inspire in a dynamic kitchen environment. The Kitchen Manager will be accountable for the overall success of the daily kitchen operations, ensuring that every culinary aspect aligns with the resort's high standards and guest expectations.
This role involves hands-on leadership, where the incumbent exhibits culinary talents by personally performing cooking tasks while supervising and managing kitchen staff. The Kitchen Manager plays a critical role in maintaining food quality, presentation, and sanitation standards to garner guest satisfaction consistently. Additionally, the role requires active collaboration with the Executive Chef and other team members to coordinate operations, develop new culinary ideas, and improve both guest and employee satisfaction. The Kitchen Manager is responsible for budgeting, staffing, training, and ensuring all kitchen areas operate smoothly while adhering to food safety and operational policies.
Leading the kitchen team effectively, the manager will foster a positive work environment characterized by mutual respect, integrity, and shared goals. The role demands excellent interpersonal and communication skills to influence, motivate, and guide team members towards achieving business and culinary goals. This leadership extends beyond supervision to coaching, mentoring, and developing the skills of direct reports, aligning performance with Sheraton’s standards. The Kitchen Manager will also be engaged in human resource activities such as performance evaluations, feedback sessions, and addressing any employee concerns in partnership with department management and Human Resources.
Attention to detail is paramount in this role, especially concerning food quality control, inventory management, equipment operation, and compliance with all health, safety, and labor regulations. The Kitchen Manager ensures that the kitchen environment is safe, clean, and compliant with sanitation standards, reinforcing the resort's commitment to excellence. Moreover, the manager plays a role in enhancing customer experience by handling guest feedback and complaints professionally and setting a positive example for guest relations.
Working at Sheraton Waikiki means being part of a global community that values cultural diversity and equity. The resort offers comprehensive benefits, including health care, flexible spending accounts, 401(k) plans, accrued paid time off including sick leave, life insurance, disability coverage, and various wellness benefits, supporting employee well-being and growth. Sheraton encourages candidates who are team players and enthusiastic about delivering exceptional guest experiences to join their mission to be 'The World’s Gathering Place.' This is an opportunity to grow personally and professionally within a leading global hospitality brand, bringing your passion for culinary arts to one of Hawaii's most iconic beach resorts.
The position available is a full-time Management role in the Food and Beverage culinary category at Sheraton Waikiki Beach Resort. Offering an annual salary range of $69,450 to $98,000 with bonus eligibility, this role is geared towards a passionate culinary professional who can lead and inspire in a dynamic kitchen environment. The Kitchen Manager will be accountable for the overall success of the daily kitchen operations, ensuring that every culinary aspect aligns with the resort's high standards and guest expectations.
This role involves hands-on leadership, where the incumbent exhibits culinary talents by personally performing cooking tasks while supervising and managing kitchen staff. The Kitchen Manager plays a critical role in maintaining food quality, presentation, and sanitation standards to garner guest satisfaction consistently. Additionally, the role requires active collaboration with the Executive Chef and other team members to coordinate operations, develop new culinary ideas, and improve both guest and employee satisfaction. The Kitchen Manager is responsible for budgeting, staffing, training, and ensuring all kitchen areas operate smoothly while adhering to food safety and operational policies.
Leading the kitchen team effectively, the manager will foster a positive work environment characterized by mutual respect, integrity, and shared goals. The role demands excellent interpersonal and communication skills to influence, motivate, and guide team members towards achieving business and culinary goals. This leadership extends beyond supervision to coaching, mentoring, and developing the skills of direct reports, aligning performance with Sheraton’s standards. The Kitchen Manager will also be engaged in human resource activities such as performance evaluations, feedback sessions, and addressing any employee concerns in partnership with department management and Human Resources.
Attention to detail is paramount in this role, especially concerning food quality control, inventory management, equipment operation, and compliance with all health, safety, and labor regulations. The Kitchen Manager ensures that the kitchen environment is safe, clean, and compliant with sanitation standards, reinforcing the resort's commitment to excellence. Moreover, the manager plays a role in enhancing customer experience by handling guest feedback and complaints professionally and setting a positive example for guest relations.
Working at Sheraton Waikiki means being part of a global community that values cultural diversity and equity. The resort offers comprehensive benefits, including health care, flexible spending accounts, 401(k) plans, accrued paid time off including sick leave, life insurance, disability coverage, and various wellness benefits, supporting employee well-being and growth. Sheraton encourages candidates who are team players and enthusiastic about delivering exceptional guest experiences to join their mission to be 'The World’s Gathering Place.' This is an opportunity to grow personally and professionally within a leading global hospitality brand, bringing your passion for culinary arts to one of Hawaii's most iconic beach resorts.
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related area
- OR 2-year degree in Culinary Arts, Hotel and Restaurant Management or related major
- 2 years experience in culinary, food and beverage, or related area
- Strong leadership abilities
- Excellent interpersonal communication skills
- Knowledge of food safety and sanitation
- Experience with kitchen management
- Ability to manage budgets and schedules
- Customer service orientation
- Capability to coach and mentor staff
- Compliance with health and safety regulations
- Problem-solving skills
- Ability to work in a fast-paced environment
Job Qualifications
- High school diploma or GED with 4 years experience in culinary, food and beverage or related professional area
- OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years experience
- Strong leadership and communication skills
- Ability to develop and implement culinary innovations
- Knowledge of food safety and sanitation standards
- Experience managing kitchen operations and staff
- Competency in budgeting and labor management
- Ability to handle guest interactions professionally
- Coaching and mentoring experience
- Commitment to team collaboration and productivity
- Understanding of applicable laws and regulations
Job Duties
- Manage kitchen shift operations and ensure compliance with all food and beverage policies, standards and procedures
- Estimate daily production needs and communicate with kitchen personnel
- Assist Executive Chef with all kitchen operations and preparation
- Prepare and cook foods of all types
- Develop and create new culinary applications and presentations
- Maintain purchasing, receiving and food storage standards
- Ensure compliance with food handling and sanitation standards
- Perform duties of kitchen managers and employees as necessary
- Recognize superior quality products, presentations and flavors
- Ensure compliance with laws and regulations
- Follow proper handling and temperatures for food products
- Operate and maintain department equipment and report malfunctions
- Check quality of raw and cooked food products
- Supervise and coordinate activities of cooks and food preparation workers
- Lead shifts while preparing food items and fulfilling requests
- Utilize interpersonal and communication skills to lead and influence team
- Encourage and build mutual trust and cooperation among team members
- Serve as a role model demonstrating appropriate behaviors
- Maintain employee productivity levels
- Ensure employees understand expectations and parameters
- Establish and maintain open, collaborative relationships with employees
- Administer property policies fairly and consistently
- Communicate performance expectations according to job descriptions
- Recognize successful performance and desired results
- Provide exceptional customer service exceeding guest expectations
- Manage day-to-day operations ensuring quality and standards
- Set positive example for guest relations
- Empower employees to deliver excellent customer service
- Interact with guests to obtain feedback
- Handle guest problems and complaints professionally
- Achieve and exceed performance, budget, and team goals
- Develop goals and plans to prioritize and accomplish work
- Use Labor Management System for effective scheduling and attendance tracking
- Train employees in safety procedures
- Identify developmental needs and coach employees
- Improve service by guiding and coaching individuals
- Participate in employee performance appraisals
- Address issues with department manager and HR
- Provide information to supervisors and co-workers via various communication methods
- Analyze information and solve problems
- Attend and participate in all pertinent meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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