Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $71,000.00 - $95,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Relocation assistance
bonus eligibility
Employee Discounts
Retirement Plan

Job Description

Gaylord Rockies Resort & Convention Center, located in Aurora, Colorado, is a premier hospitality establishment known for delivering exceptional guest experiences. As part of the Marriott International portfolio, Gaylord Hotels are recognized for their unique blend of creativity, entrepreneurial spirit, and dedication to big-hearted service. The resort offers extensive meeting and event spaces alongside luxurious accommodations, creating an immersive environment that blends comfort, elegance, and innovation for both leisure and business travelers. The resort’s culture centers around its STAR associates who embody the brand’s commitment to excellence, creativity, and a collaborative spirit. By joining Gaylord Rockies Resort, associates become part of a vibrant global team that values diversity, inclusivity, and career development, providing ample opportunities to grow within the hospitality and food and beverage industry.

This full-time management position at Gaylord Rockies Resort is responsible for overseeing the daily kitchen operations and ensuring culinary excellence across all food and beverage services. Earning between $71,000 and $95,000 annually, with the added potential for bonuses, this role is vital in maintaining the high standards of quality and service that guests expect from a world-class resort. The Kitchen Manager will lead a team of culinary professionals, guiding and developing staff to optimize performance and satisfaction while adhering to budgetary controls and operational policies. This position requires a hands-on leader who actively performs culinary tasks and manages all aspects of food preparation, presentation, purchasing, and storage to meet and exceed sanitation and safety standards. The individual will also play a key role in fostering a positive work culture, promoting teamwork, trust, and mutual respect among kitchen associates.

The ideal candidate is an experienced culinary professional with excellent leadership skills. They are expected to manage kitchen shifts efficiently, estimate production needs, assist the Executive Chef, and develop new culinary applications and food displays. The role demands personal accountability for the quality of raw and cooked food products and fully complying with all food handling and sanitation regulations. Additionally, the Kitchen Manager will serve as a role model, setting expectations and maintaining productivity levels while driving exceptional customer service through empowered and motivated staff. The position emphasizes the importance of interpersonal communication skills to lead, influence, and encourage team members while handling guest feedback and resolving any service issues that arise.

Beyond day-to-day operations, the Kitchen Manager is responsible for maintaining culinary goals, including performance, budget, and team development objectives. Using tools like Labor Management Systems for scheduling, the manager ensures the right allocation of resources to meet business demands effectively. Training on safety procedures and active participation in performance appraisals are integral to this leadership role. The position also involves human resource duties such as mentoring, coaching, and helping staff improve their skills, as well as fostering open communication and addressing issues promptly with department managers and Human Resources.

Working at Gaylord Rockies Resort offers the unique opportunity to be part of an extraordinary hospitality experience, supported by Marriott International’s extensive benefits and commitment to diversity and inclusion. Employees enjoy a dynamic and collaborative environment where their contributions are recognized and valued. With relocation assistance available, this compelling management opportunity beckons culinary professionals ready to elevate their careers while contributing to an unparalleled guest experience.

Job Requirements

  • High school diploma or GED
  • 4 years experience in culinary, food and beverage, or related professional area
  • OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
  • 2 years experience in culinary, food and beverage, or related professional area
  • Strong leadership skills
  • Excellent culinary and food safety knowledge
  • Good communication and interpersonal skills
  • Ability to manage budgets and teams
  • Experience with employee training and coaching
  • Familiarity with food handling regulations and sanitation standards
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or GED with 4 years experience in culinary, food and beverage, or related field
  • OR 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years experience
  • Proven leadership and supervisory skills
  • Strong culinary skills and knowledge of food safety standards
  • Excellent interpersonal and communication skills
  • Ability to develop new culinary ideas and presentations
  • Experience managing budgets and labor scheduling
  • Ability to handle guest complaints and provide exceptional service
  • Familiarity with Labor Management Systems
  • Commitment to teamwork and employee development
  • Ability to enforce policies and standards consistently

Job Duties

  • Manages kitchen shift operations and ensures compliance with all Food and Beverage policies, standards and procedures
  • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily
  • Assists Executive Chef with all kitchen operations and preparation
  • Prepares and cooks foods of all types, either regularly or for special guests or functions
  • Develops new culinary applications, ideas, relationships, systems or products
  • Assists in determining food presentation and creates decorative food displays
  • Maintains purchasing, receiving and food storage standards
  • Ensures compliance with food handling and sanitation standards
  • Performs duties of kitchen managers and employees as necessary
  • Recognizes superior quality products, presentations and flavor
  • Ensures compliance with all applicable laws and regulations
  • Follows proper handling and temperature of all food products
  • Operates and maintains all department equipment and reports malfunctions
  • Checks quality of raw and cooked food products to ensure standards are met
  • Supervises and coordinates activities of cooks and food preparation staff
  • Leads shifts while preparing food items and meeting specifications
  • Utilizes interpersonal and communication skills to lead, influence and encourage others
  • Advocates sound financial and business decision making
  • Encourages and builds mutual trust, respect and cooperation among team members
  • Serves as a role model demonstrating appropriate behaviors
  • Maintains productivity level of employees
  • Ensures employees understand expectations and parameters
  • Establishes and maintains open, collaborative relationships with employees and within the team
  • Administers property policies fairly and consistently
  • Communicates performance expectations based on job descriptions
  • Recognizes success and produces desired results
  • Provides customer service exceeding expectations
  • Manages day-to-day operations ensuring quality and customer satisfaction
  • Sets positive example for guest relations
  • Empowers employees to provide excellent customer service
  • Interacts with guests to obtain feedback on product and service
  • Handles guest problems and complaints
  • Achieves and exceeds performance, budget and team goals
  • Develops goals and plans to prioritize and accomplish work
  • Utilizes Labor Management System for scheduling and time tracking
  • Trains employees in safety procedures
  • Identifies developmental needs and coaches staff to improve skills
  • Communicates and assists individuals to understand guest needs
  • Participates in employee performance appraisals and provides feedback
  • Brings issues to department manager and Human Resources as needed
  • Provides information to supervisors, co-workers and team members
  • Analyzes information and evaluates results to solve problems
  • Attends and participates in relevant meetings

Job Criteria

Experience

Mid Level (3-7 years)


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