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Sonic Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
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Work Schedule

Flexible
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Benefits

Paid training
shift meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program

Job Description

KBP Drive-In, a vital part of KBP Brands, is a prominent restaurant franchise group known for its extensive network of Sonic Drive-In restaurants across more than 30 states. With a commitment to being a great place to work, eat, and own, KBP Brands has successfully expanded to over 1,000 restaurants in just 20 years. This growth is a testament to the company’s focus on inclusion, growth, and cultivating a positive workplace culture. KBP Brands is dedicated to providing energetic and entrepreneurial individuals with multiple opportunities for personal, professional, and financial advancement.

The Shift Manager role at Sonic Drive-In is a unique opportunity for natural leaders who are passionate about delivering exceptional customer service. As a Shift Manager, you will be responsible for leading a dynamic team, ensuring seamless operations, and overseeing the delivery of the iconic Sonic experience that guests have come to expect and love. This position allows you to grow your leadership skills in a fast-paced, fun environment while making a significant impact on both team performance and customer satisfaction. You will be pivotal in maintaining high standards of service, managing workflow, and fostering a supportive and efficient team atmosphere.

Working as a Shift Manager, you are expected to navigate the challenges of a busy restaurant setting and demonstrate flexibility, positivity, and a proactive approach to problem-solving. The role provides a clear career path with opportunities to advance into Assistant Manager and Restaurant Manager positions, recognizing and rewarding ambition and consistent performance. In addition to the professional growth prospects, this role offers competitive benefits including paid training, shift meal discounts, comprehensive medical, dental, and vision insurance, paid time off, and support through KBP Cares, the company’s nonprofit organization focused on assisting employees facing unexpected hardships. Joining KBP Brands as a Shift Manager means becoming part of a company that values its people and supports their journey every step of the way.

Job Requirements

  • at least one year of supervisory experience in a food service or retail
  • must be at least 18 years old
  • flexible availability including evenings, weekends, and holidays
  • physical ability to lift heavy objects and stand or walk for entire shifts
  • ability to work in fast-paced environments
  • good communication skills
  • ability to manage team dynamics

Job Qualifications

  • at least one year of supervisory experience in food service or retail
  • strong leadership and communication skills
  • ability to manage a team effectively
  • knowledge of food safety and restaurant operations
  • problem-solving and multitasking abilities
  • minimum of 18 years old
  • flexible availability including evenings, weekends, and holidays

Job Duties

  • lead a team during your shift
  • ensure smooth and efficient restaurant operations
  • deliver excellent customer service
  • manage staff schedules and shift tasks
  • maintain cleanliness and safety standards
  • handle customer concerns and feedback
  • oversee inventory and supplies management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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