Sonic Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
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Work Schedule

Flexible
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Benefits

Paid training
shift meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program

Job Description

KBP Drive-In, a proud part of KBP Brands, stands as a leading restaurant franchise group with a thriving presence across the United States. Established over two decades ago, KBP Brands has expanded its footprint to more than 1,000 restaurants in over 30 states. Our core vision revolves around being a great place to work, a great place to eat, and a great place to own. We pride ourselves on fostering an inclusive, growth-oriented environment where employees can thrive personally and professionally. KBP Drive-In is renowned for delivering exceptional food service experiences that bring joy to our patrons while emphasizing quality, teamwork, and community involvement.

We are currently seeking a dedicated Shift Manager for Sonic Drive-In, a highly respected franchise under the KBP Brands umbrella. The Shift Manager role is an exciting leadership opportunity within a fast-paced, dynamic setting where delivering the iconic Sonic experience is paramount. As a Shift Manager, you will play a critical role in overseeing daily operations, motivating and guiding your team, and ensuring excellent customer service standards are upheld throughout your shift. This position is ideal for candidates who are passionate about leadership, enjoy problem-solving under pressure, and are committed to fostering a positive work environment.

The role offers comprehensive paid training to equip you with the necessary tools and knowledge to succeed. You will have access to attractive benefits including medical, dental, and vision insurance, paid time off (PTO), and shift meal discounts. Additionally, the company supports employees through unexpected hardships via the KBP Cares nonprofit program. There is a clear career progression path within KBP Brands, with opportunities to advance from Shift Manager to Assistant Manager and ultimately Restaurant Manager roles. If you are ready to take your leadership skills to the next level and grow within a supportive company culture, this position at Sonic Drive-In is a perfect match for you.

Job Requirements

  • must be at least 18 years old
  • at least one year of supervisory experience in food service or retail
  • flexible availability including evenings, weekends, and holidays
  • physical ability to lift and move heavy objects
  • ability to stand and walk for entire shifts
  • ability to safely maneuver through compact spaces and operate restaurant equipment

Job Qualifications

  • at least one year of supervisory experience in food service or retail
  • strong leadership and communication skills
  • ability to work flexible hours including evenings, weekends, and holidays
  • physical ability to perform duties involving lifting and standing
  • commitment to delivering high-quality customer service
  • problem-solving and decision-making skills

Job Duties

  • lead the team to deliver excellent customer service
  • manage daily restaurant operations efficiently
  • ensure compliance with health and safety regulations
  • train and mentor team members
  • handle customer inquiries and resolve complaints
  • monitor inventory and order supplies
  • maintain cleanliness and organization of the restaurant

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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