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Sonic Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
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Work Schedule

Flexible
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Benefits

Paid training
shift meal discounts
medical benefits
Dental benefits
vision benefits
Paid Time Off
Access to company nonprofit support

Job Description

KBP Drive-In, part of the KBP Brands family, is a prominent restaurant franchise group known for its dynamic and expansive presence within the quick-service restaurant industry. With a portfolio that includes over 1,000 restaurants across more than 30 states, KBP Brands has established itself as a leader with a clear vision: to be a great place to work, a great place to eat, and a great place to own. The company prides itself on fostering an inclusive and positive culture that promotes growth, both personally and professionally, for all its team members. As part of its commitment to excellence, KBP Brands nurtures an entrepreneurial spirit and offers countless opportunities for advancement and financial growth.

We are currently seeking a dedicated and motivated Shift Manager to join our team at Sonic Drive-In, a beloved quick-service restaurant franchise proudly operated by KBP Brands. The Shift Manager role is pivotal in ensuring the smooth and efficient operation of the restaurant while delivering the iconic Sonic experience that customers have come to love. This position offers an excellent opportunity for individuals passionate about leadership and customer service to grow their careers in a fast-paced, engaging environment.

In this role, the Shift Manager will lead a team of crew members, fostering a work environment that emphasizes teamwork, accountability, and customer satisfaction. You will be responsible for overseeing day-to-day restaurant operations during your shift, including managing food quality, ensuring timely service, and maintaining cleanliness and safety standards. Additionally, you will play a crucial role in training and developing staff, helping team members enhance their skills and progress within the company.

This leadership position demands a hands-on approach, balancing operational tasks with the ability to motivate and inspire others. It is an excellent stepping stone for those looking to advance their career path within the company, with clear opportunities to move into Assistant Manager and Restaurant Manager roles. KBP Brands supports its employees through paid training, comprehensive benefits including medical, dental, and vision coverage, paid time off, and even access to KBP Cares, the company’s nonprofit that assists team members facing unexpected hardships.

The ideal candidate will bring at least one year of supervisory experience in the food service industry, preferably within a quick service or retail environment. Flexibility in availability, including working evenings, weekends, and holidays, is essential to meet the needs of a busy restaurant setting. Physical stamina and the ability to perform various tasks such as lifting heavy objects, standing and walking for prolonged periods, and operating restaurant equipment safely are also necessary for success in this role.

Joining KBP Brands as a Shift Manager means becoming part of a respected and growing franchise group that values inclusion, innovation, and culture. If you have natural leadership talents, a passion for customer service, and a desire to grow professionally within a vibrant and supportive company, this opportunity with Sonic Drive-In is your chance to take the next step in your career journey.

Job Requirements

  • Must be at least 18 years old
  • One year of supervisory experience in food service or retail
  • Flexible availability including evenings, weekends, and holidays
  • Physical ability to lift heavy objects, stand and walk for entire shifts
  • Ability to safely operate restaurant equipment
  • Strong customer service orientation
  • Willingness to work in a fast-paced environment

Job Qualifications

  • At least one year of supervisory experience in food service or retail
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Knowledge of food safety and sanitation practices
  • Ability to operate restaurant equipment safely
  • Proficient in problem-solving and conflict resolution

Job Duties

  • Lead a team of crew members to ensure smooth shift operations
  • Oversee day-to-day restaurant functions including food quality, service speed, and cleanliness
  • Train and develop staff to enhance skills and performance
  • Manage customer service to deliver the iconic Sonic experience
  • Monitor inventory and order supplies as needed
  • Enforce safety and sanitation standards
  • Resolve customer and team member issues promptly and effectively

Job Criteria

Experience

Mid Level (3-7 years)


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