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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
RPM Seafood is a premier dining establishment located along the Chicago River, known for its exquisite seafood offerings paired with an award-winning steak program and exceptional wine lists. As part of the Lettuce Entertain You team, RPM Seafood thrives as a part of a nationally recognized group of over 100 restaurants celebrated for outstanding food, service, and work environments. The restaurant features panoramic waterfront views, a sophisticated design with floor-to-ceiling windows, private terraces, and a spacious patio making every guest experience memorable. Our commitment to creativity, care for employees, and excellence in culinary arts defines who we are as a... Show More
Job Requirements
- High school diploma or equivalent
- current Sommelier certification
- previous experience in a wine steward or Sommelier role
- ability to work various shifts including weekends
- capability to stand and walk for entire shifts
- ability to lift up to 50 pounds occasionally
- strong communication skills
- ability to work under pressure
- proficiency with necessary tools and equipment including POS
- compliance with safety and sanitation standards
- successful completion of alcohol awareness training
Job Qualifications
- Current Sommelier certification
- experience in wine service and sales
- strong communication skills
- ability to multitask and work in a fast-paced environment
- knowledge of wine varieties and pairings
- proficiency with POS systems
- customer service orientation
- ability to provide wine education and training
- teamwork and collaboration skills
Job Duties
- Order and sell wine for the restaurant
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively use and operate all necessary tools and equipment
- ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- ability to multi-task calmly and effectively in a busy, stressful environment
- ensure the overall guest experience exceeds expectations and anticipates guests’ needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- develop the wine menu for the restaurant
- coordinate all ordering of wine for the restaurant
- maintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor orders
- account for and maintain the security of all wine inventories
- provide wine education and training for new and existing employees, and update training materials
- conduct wine tastings
- assist Maître d’ and/or host with greeting and seating guests if needed
- organize, maintain and restock wines in proper cabinets, coolers or storage areas
- attend wine seminars on a regular basis
- act as a lead for the Wine Runner position
- follow proper wine service procedures
- assist serving staff with selling, opening and serving wine
- accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- understand and respond knowledgeably to questions about the restaurant and menu
- use sales techniques to present and encourage current promotions to guests
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the POS system
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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