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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $26.49
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Employee Stock Purchase Program
401K plan and company match
Parental leave
Career growth and development
Job Description
Waldorf Astoria Beverly Hills is a prestigious luxury hotel located in the heart of Beverly Hills, offering an unparalleled hospitality experience. Known for its iconic blend of glamour, elegance, and exceptional service, this Forbes 5-Star, AAA 5-Diamond property features 170 beautifully appointed rooms and suites, complemented by 6,300 square feet of versatile banquet space. The hotel is home to four distinguished food and beverage outlets including a new Italian Tuscan Steakhouse, a rooftop restaurant with breathtaking views, a stylish lobby lounge, and premium in-room dining services. Waldorf Astoria Beverly Hills is dedicated to creating unforgettable experiences for its guests, meaningful... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of sommelier or related wine service experience
- Availability to work various shifts including weekdays weekends and holidays
- Strong passion for wine especially Italian varieties
- Ability to provide exceptional guest service
- Good organizational and multitasking skills
- Ability to work collaboratively with culinary and beverage teams
- Commitment to uphold Hilton values and service excellence
Job Qualifications
- At least 2 years of experience in a fine dining wine focused environment
- Knowledge of Italian wines and culture preferred
- Strong communication and interpersonal skills
- Ability to train and educate staff effectively
- Experience in inventory management and wine cellar organization
- Skilled in wine list design and merchandise management
- Familiarity with luxury hospitality service standards
- Ability to lead guest engagement and promotional events
Job Duties
- Guide guests through an exceptional wine experience recommending pairings and rare selections to complement the cuisine and enhance the guest journey
- Maintain and organize the wine cellar ensuring proper rotation labeling and storage
- Conduct weekly inventory and assist with ordering and restocking
- Merchandise high-margin and exclusive wines and assist in building wine sales through education and guest interaction
- Train front-of-house staff in wine knowledge proper service techniques and responsible alcohol service
- Conduct regular tastings and workshops
- Design update and manage the wine list collaborating with the Beverage Director and Executive Chef to align with seasonal menus and regional authenticity
- Lead or assist in hosting wine dinners special tastings and promotional events to elevate the brand and engage clientele
- Assist in maintaining glassware and wine service tools including decanting equipment and Coravin systems
- Assist with POS updates wine list printing and label accuracy
- Collaborate with marketing to promote wine events list accolades and seasonal releases
- Maintain Forbes and luxury service standards through all guest interactions
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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