Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
JW Marriott Turnberry Miami Resort & Spa, located in Aventura, FL, is a luxurious and highly acclaimed hospitality establishment known for its world-class services and exquisite guest experiences. As part of the prestigious JW Marriott brand, this resort and spa combines elegant accommodations, stunning views, and top-tier amenities to cater to discerning travelers seeking both relaxation and recreation. Guests at the resort enjoy access to lavish facilities including golf courses, spa treatments, gourmet dining, and vibrant social spaces which reflect the resort's commitment to excellence and impeccable standards. JW Marriott Turnberry Miami Resort & Spa prides itself on crafting memorable... Show More
Job Requirements
- Minimum legal age to serve alcohol according to state law
- Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks
- Must be physically fit to move lift carry pull push and place items up to 50 pounds
- Must be able to work in a fast-paced environment
- Standing walking reaching and bending throughout shift
Job Qualifications
- High school diploma or GED
- Outstanding guest services and communication skills professional presentation and neat appearance
- Knowledge of popular cocktails and wines
- Basic computer knowledge (Micros or other POS systems)
- TIPS (Training for Intervention Procedures) certificate
- Excellent eye for detail and ability to multi-task in a fast-paced environment
- Effective listening understanding and clarifying guest concerns
- Ability to communicate in English second language is a plus
- Knowledge of food handling policies procedures and sanitation standards
Job Duties
- Greet each guest promptly after seating in a sincerely warm friendly manner using the guest's name
- Present menu answer questions make suggestions regarding beverage and food
- Know the ingredients preparation and proper presentation of all beverage items and specials to ensure that every product delivered to the guest adheres to the highest quality possible
- Remain observant and check in with guests to ensure satisfaction with each beverage and or food course
- Assist bartenders and provide personalized service to all guests
- Anticipate and communicate replenishment needs
- Know layout of lounge hotel and location of all equipment and supplies
- Assist as needed to maintain standards of appearance sanitation and service in all areas of the lounge
- Ensure compliance with all state alcohol requirements
- Key in pre check orders on the Micros terminal promptly and accurately
- Present physical and accurate check to guest and process payment
- Perform any other reasonable duties as required by management
Job Qualifications
Experience
No experience required
Job Location
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