Social Worker - Per Diem

Optum, in strategic partnership with ProHealth Care, offers a unique career opportunity in the healthcare sector focused on delivering high-quality patient care. ProHealth Care has been a leader in healthcare services in Waukesha County and surrounding areas for over 100 years. This long-standing history underscores its commitment to serving the community across the full spectrum of care with compassion, skill, and innovation. The collaboration with Optum broadens the scope of healthcare provision and brings together a team dedicated to improving patient outcomes through collective effort and shared values. Operating within a collaborative environment, the partnership emphasizes excellence, mutual respect, and the delivery of quality care tailored to patient needs. This creates an enriching workplace where team members can grow professionally while having a tangible impact on the health of the community.

The Social Worker role at Optum supporting ProHealth Care plays a vital part in this healthcare ecosystem. The position is per diem, requiring flexibility to work various shifts during normal business hours, including weekdays and weekends, based at hospital locations in Waukesha, Wisconsin. The role entails acting as a liaison between patients, families, and community resources, focusing on patients with complex health conditions and psychosocial needs. Social Workers are essential advocates who assist patients and families in navigating personal, financial, and emotional challenges that affect health outcomes. Duties include counseling, discharge planning, crisis intervention, and coordination of care with an interdisciplinary team of healthcare professionals. This collaborative teamwork involves physicians, nurses, case managers, pharmacists, dietitians, and other specialists to ensure comprehensive patient care throughout their healthcare journey.

This role requires a strong foundation in social work interventions, the ability to conduct assessments, and the development of care plans that address psychosocial and behavioral needs. The Social Worker supports patients facing life-changing events, including new diagnoses, trauma, or loss of independence, and connects them to appropriate community services and financial aid programs. There is an emphasis on compliance with regulatory standards such as CMS and Joint Commission requirements, ensuring that all care processes meet high quality and safety standards. Training is provided for four weeks to orient new hires to the role and organizational protocols, with hours scheduled to align with the employee's availability. The hourly pay rate ranges from $28.94 to $51.63 based on experience and qualifications, with access to a comprehensive benefits package that supports employee well-being and professional development.

By joining Optum and ProHealth Care, employees participate in an empowering culture where their contributions influence meaningful change in patients' lives. The organization invests in its team members by fostering skills development, providing recognition, and promoting equity and diversity. This social work position not only offers a chance to work in a respected healthcare setting but also to be part of a mission-driven environment that values caring, connection, and collective growth. Whether supporting discharge planning or facilitating psychosocial counseling, Social Workers have a pivotal role in championing patient wellness and independence within the community.