Social Worker II- Coordination of Care, Full Time Days
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee wellness programs
Disability insurance
Job Description
Cape Fear Valley Medical Center, located in Fayetteville, North Carolina, is a leading healthcare establishment dedicated to providing exceptional medical services to the community. As a comprehensive medical center, it offers a wide array of healthcare services including emergency care, surgery, rehabilitation, and specialized treatments. Renowned for its commitment to patient-centered care, Cape Fear Valley Medical Center emphasizes quality, compassionate service, and innovative healthcare practices. The medical center operates various departments focused on delivering integrated care solutions to meet diverse patient needs. Its Coordination of Care department plays a crucial role in ensuring seamless care transitions and comprehensive support for patients throughout their healthcare journey.
The role available within the Coordination of Care department involves serving as a professional social worker dedicated to assisting patients and their families throughout the medical experience. This position primarily focuses on conducting thorough psychosocial assessments and providing crisis intervention to address patients' and families' needs effectively. The social worker will be responsible for discharge planning, coordinating referrals to community resources, and facilitating arrangements for post-acute care in settings such as home health, hospice, assisted living, and skilled nursing facilities. This position demands expert knowledge in social work practices, strong interpersonal skills, and the ability to work collaboratively with a multi-disciplinary healthcare team.
The ideal candidate will manage complex patient cases independently, ensuring that all psychosocial aspects are considered in care planning. By establishing therapeutic relationships during face-to-face interviews, the social worker gathers essential information that enables informed and effective discharge planning. They serve as advocates for the patients, offering education on community resources and navigating issues concerning guardianship, abuse, legal directives, and psychiatric commitments when necessary. Moreover, this role supports Cape Fear Valley Medical Center's patient experience initiatives by championing outstanding customer service and promoting a patient-first approach.
The working environment is within a professional hospital setting, operating primarily during day shifts. The position requires a high level of flexibility, excellent prioritization skills, and the ability to communicate effectively with individuals from diverse social, economic, and cultural backgrounds. This role is perfect for compassionate, adaptable professionals who seek to make a significant impact in acute care case management and social services.
Employment type is full-time within the hospital's professional job family, offering a meaningful career opportunity to professionals in social work eager to contribute their skills to patient wellbeing and community health. Salary is competitive, reflecting the experience and qualifications required for this crucial healthcare role. Cape Fear Valley Medical Center values diversity and inclusivity, welcoming applicants from all backgrounds and committing to equal employment opportunities.
The role available within the Coordination of Care department involves serving as a professional social worker dedicated to assisting patients and their families throughout the medical experience. This position primarily focuses on conducting thorough psychosocial assessments and providing crisis intervention to address patients' and families' needs effectively. The social worker will be responsible for discharge planning, coordinating referrals to community resources, and facilitating arrangements for post-acute care in settings such as home health, hospice, assisted living, and skilled nursing facilities. This position demands expert knowledge in social work practices, strong interpersonal skills, and the ability to work collaboratively with a multi-disciplinary healthcare team.
The ideal candidate will manage complex patient cases independently, ensuring that all psychosocial aspects are considered in care planning. By establishing therapeutic relationships during face-to-face interviews, the social worker gathers essential information that enables informed and effective discharge planning. They serve as advocates for the patients, offering education on community resources and navigating issues concerning guardianship, abuse, legal directives, and psychiatric commitments when necessary. Moreover, this role supports Cape Fear Valley Medical Center's patient experience initiatives by championing outstanding customer service and promoting a patient-first approach.
The working environment is within a professional hospital setting, operating primarily during day shifts. The position requires a high level of flexibility, excellent prioritization skills, and the ability to communicate effectively with individuals from diverse social, economic, and cultural backgrounds. This role is perfect for compassionate, adaptable professionals who seek to make a significant impact in acute care case management and social services.
Employment type is full-time within the hospital's professional job family, offering a meaningful career opportunity to professionals in social work eager to contribute their skills to patient wellbeing and community health. Salary is competitive, reflecting the experience and qualifications required for this crucial healthcare role. Cape Fear Valley Medical Center values diversity and inclusivity, welcoming applicants from all backgrounds and committing to equal employment opportunities.
Job Requirements
- Bachelor’s degree in Social Work
- 3 years’ experience in Social Services, Home Health, Hospice or Acute Care setting
- Must have hospital experience
- Excellent interpersonal communication and negotiation skills
- Ability to communicate with people of all social, economic and cultural backgrounds
- Proven written, telephonic and electronic communication skills
- Strong organizational and time management skills
- Proficiency with Microsoft Office and relevant healthcare software
- Ability to work collaboratively with healthcare team
- Flexible and adaptable to changes
- Ability to prioritize work effectively
- Licensed in Social Work (CSW - NC Social Work Certification and Licensure Board)
Job Qualifications
- Bachelor’s degree in Social Work
- Master’s degree in Social Work (MSW) preferred
- LCSW/LCSWA preferred
- Professional certification in Case Management or Social Work (CSW, CCM, or ACM) preferred
- 3 years’ experience in Social Services, Home Health, Hospice or Acute Care setting
- Must have hospital experience
- Acute Care Case Management experience preferred
- Excellent interpersonal communication and negotiation skills
- Ability to communicate effectively with diverse populations
- Proven written, telephonic and electronic communication skills
- Strong organizational and time management skills
- Proficiency with computer programs including Microsoft Office, Midas, ProviderLink, ValleyLink, eHIM, and SMS
- Ability to demonstrate respect and team building
- Flexible, open-minded and adaptable to change
- Ability to work collaboratively with healthcare professionals to meet established goals and standards
Job Duties
- Conducts face-to-face interviews with patients and family members to develop therapeutic relationships and obtain psychosocial and financial information necessary for discharge planning
- Performs proactive screenings and assessments for patients’ clinical, psychosocial, and discharge planning needs
- Documents assessment, ongoing plan, case progress, interventions, and reassesses patients as needed
- Initiates referrals and recommends consults for safe and timely discharge or transfer
- Assists patient/family in coping with hospitalization, disability, and chronic/terminal illness
- Utilizes communication, negotiation, and advocacy skills with patient, family, healthcare team and community
- Provides information and education to patient/family on community resources and post-acute care options
- Carries out discharge planning activities including arrangements for Home Health, Hospice, Home Infusion, DME, Outpatient Hemodialysis, Rehab, LTAC, Assisted Living, Rest Home, and Skilled Nursing Facility placements
- Provides alternate plan of care options at appropriate level in collaboration with physician and/or team members
- Serves as a resource for processing guardianship, abuse, neglect, power of attorney, healthcare surrogate, advance directives or psychiatric involuntary commitment
- Consults with Acute Care Nurse Navigator for difficult placements and Medicaid or disability information
- Completes forms required for post-acute placement
- Performs other assigned duties as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
