Social Media Content Moderator - Onsite

TP is a global digital business services company dedicated to providing the world's leading brands with advanced, digitally powered solutions to streamline their operations in meaningful and sustainable ways. With a talented workforce of over 500,000 passionate individuals who speak more than 300 languages, TP leverages its global scale and local presence to support not only its clients but also communities and the environment. The company is committed to fostering a collaborative and inclusive work culture where innovation, customer service excellence, and personal well-being are prioritized. TP is an equal opportunity employer that welcomes applications from diverse backgrounds including active-duty service members, veterans, and military families, emphasizing respect, integrity, and equal growth opportunities for all employees.

The Social Media Content Moderator position is located on-site in Port St. Lucie, Florida and involves moderating user-generated content across various client platforms. The role requires reviewing graphic images, videos, and written content to ensure adherence to community guidelines while maintaining a positive user experience. Moderators are responsible for identifying and escalating any content that violates established parameters. This critical position contributes to the safety and quality of online communities, making it essential for maintaining client trust and brand reputation. The role combines the use of digital technology and social media expertise, requiring team members to efficiently navigate websites and apply content policies with accuracy and sensitivity.

Moderators will undergo frequent refresher training and participate in continuous development programs to stay current with operational guidelines, workflow changes, and policy updates. They will be expected to moderate potentially traumatic, sensitive, or explicit content with professionalism and discretion. Strong organizational, communication, and critical thinking skills are vital to success, as is the ability to work collaboratively and remain open to feedback while managing shifting priorities and working under pressure. TP values career advancement and empowers employees with growth opportunities, as exemplified by the company’s leadership trajectory. This position offers the chance to join a forward-thinking, high-tech company that blends innovation with human connection to transform the digital business landscape.