Social Bay Concierge

Dave & Buster's is a leading entertainment and dining establishment known for its unique combination of restaurant-style cuisine and an extensive variety of interactive games for guests of all ages. As a dynamic and vibrant company, Dave & Buster's is dedicated to providing an unparalleled guest experience characterized by fun, excitement, and social interaction. The company prides itself on offering a diverse work environment where no two days are the same. Employees enjoy flexible scheduling options that accommodate school or other jobs, making it an ideal workplace for those seeking balance between work, studies, and personal commitments. The company fosters a culture of teamwork and camaraderie with coworkers who are described as energetic and supportive. Moreover, Dave & Buster's offers a competitive benefits package for many positions, including medical, dental, vision coverage, 401K retirement plans, and the unique perk of free games to enhance employees’ own engagement with the brand. The work environment is fast-paced, full of energy and opportunities to engage directly with hundreds of guests who come to celebrate fun and form lasting memories.

The Social Bay Concierge position at Dave & Buster's plays a critical role in delivering these exceptional guest experiences within the interactive Social Bays area. This role focuses on guiding groups of guests through a selection of enjoyable activities and games tailored to their interests and group dynamic. As a Social Bay Concierge, you act as the face of fun and hospitality, warmly welcoming guests and engaging them with your knowledge and enthusiasm. You will advise guests on game choices, offer strategic tips, and ensure that every group has the tools and guidance needed for maximum enjoyment and friendly competition. Beyond providing exceptional service during game play, you will collaborate with food and beverage teams to ensure timely service, assist guests with technical issues regarding gaming equipment, and maintain a clean, safe, and inviting social setting. This position demands excellent communication skills, the ability to multitask in a lively environment, and a passion for creating memorable social experiences. The Social Bay Concierge must be attentive, proactive, and focused on guest satisfaction, embodying the spirit of Dave & Buster's commitment to fun and excellence.

This role is part-time or full-time with an hourly wage range of $7.25 to $10.75, making it accessible to a broad range of applicants, including students and part-time workers. The position requires employees to be at least 18 years old and to adhere to a professional dress code reflecting the company’s standards of neatness and cleanliness. Duties include extensive physical activity such as standing for long periods, lifting and carrying items up to 30 pounds, and working in noisy and fast-moving environments. Dave & Buster's is an equal opportunity employer committed to nondiscrimination and actively complies with all federal, state, and local employment laws. The company also participates in E-Verify where required, emphasizing its commitment to lawful and fair hiring practices. This position not only offers competitive pay and benefits but also the chance to be part of a team that thrives on delivering fun and memorable moments to its guests every day.