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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $7.25 - $10.75
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a leading entertainment and dining establishment known for its unique combination of restaurant-style cuisine and an extensive variety of interactive games for guests of all ages. As a dynamic and vibrant company, Dave & Buster's is dedicated to providing an unparalleled guest experience characterized by fun, excitement, and social interaction. The company prides itself on offering a diverse work environment where no two days are the same. Employees enjoy flexible scheduling options that accommodate school or other jobs, making it an ideal workplace for those seeking balance between work, studies, and personal commitments. The company fosters... Show More
Job Requirements
- must be at least 18 years of age
- work days, nights and/or weekends as required
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend and stoop frequently
Job Qualifications
- must be at least 18 years of age
- be able to read and communicate in English
- have excellent communication skills
- be skilled in customer service
- have the ability to multitask in a fast-paced environment
- be knowledgeable about gaming activities or have the willingness to learn
- possess teamwork and interpersonal skills
- be able to follow company policies and procedures
- maintain professionalism in appearance and conduct
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- take prompt corrective action where necessary or suggest alternative courses of action
- welcome and engage all guests by providing exceptional service that creates unforgettable experiences
- create an environment of high engagement and fun for our guests
- guide groups of guests through collaborative activities and games
- be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
- understand guest's needs to determine which game(s) is best for the group
- support guests with any service and basic technical questions
- alert the amusement team when something beyond basic technical assistance is required
- partner with the service team to ensure our guests receive prompt and attentive beverage and food service
- complete any required side work to support the set-up and break down of the social bays
- reset and clean bays to approved standards after use to prepare for next guests
- adhere to company's sanitation procedures
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- assist other team members as needed or as business dictates
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- be skilled in effectively communicating with guests in order to generate enthusiasm about the Dave & Buster’s experience
- be able to read and communicate in English
- dress in proper dress code requirements, looking neat, clean and professional at all times
- be at least 18 years of age
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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