Small Business Relationship Manager - Denver, CO
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $86,530.00 - $111,980.00
Work Schedule
Standard Hours
Day Shifts
Benefits
healthcare
Dental Insurance
Vision Insurance
Basic Term Life Insurance
Optional term life insurance
short-term disability
long-term disability
Pregnancy disability leave
Parental leave
401(k) Plan
Employer-funded retirement plan
Paid vacation
Paid holidays
Adoption assistance
Sick and Safe Leave
Job Description
U.S. Bank is a leading financial institution committed to helping customers and businesses make smarter and more informed financial decisions. With a strong presence across the United States, U.S. Bank serves a diverse clientele ranging from individual consumers to small and large enterprises. The establishment prides itself on its core values which emphasize integrity, customer service excellence, and community support. U.S. Bank’s career environment encourages employees to explore new skills, try different roles, and find what makes them excel from the first day. The bank offers a wide array of opportunities for career growth at various stages, making it an attractive employer for motivated professionals seeking long-term advancement in the financial services sector.
The Small Business Relationship Manager NMLS position at U.S. Bank is a pivotal role designed to deliver exceptional customer service while providing comprehensive financial solutions tailored to small business clients with annual revenues between $500K and $2.5 million, with occasional cases up to $5 million. This role focuses on developing and deepening client relationships through strategic business development and routine client interactions. Combining the use of cutting-edge digital tools with human-centric engagement, the Small Business Relationship Manager manages a portfolio of clients, collaborates with internal stakeholders, and aligns financial offerings with client goals. The responsibilities include prospecting new businesses, conducting discovery sessions to understand business needs, recommending suitable banking products such as loans, deposits, and cash management services, and maintaining portfolio performance through risk assessments and underwriting practices.
The role requires strong expertise in consultative selling and financial analysis, coupled with a robust understanding of banking operations, lending policies, and regulatory requirements. U.S. Bank provides competitive compensation for this role, including base salary with additional incentives based on production performance. The pay range for this position typically falls between $91,620 and $111,980, depending on the location. The position demands significant outside field activity, with 50-70% time spent prospecting and meeting clients. U.S. Bank is an equal opportunity employer committed to inclusive hiring practices and offers a comprehensive benefits package designed to support the whole employee, including health coverage, retirement plans, and paid time off.
This role requires registration with the National Mortgage Licensing Service (NMLS) under the SAFE Act of 2008 and requires ongoing compliance with legal and regulatory standards. The Small Business Relationship Manager must adhere to U.S. Bank’s Code of Ethics, Anti-Money Laundering policies, and other relevant compliance training. This position offers long-term career development opportunities within a supportive and dynamic financial services environment, encouraging professionals to expand their business acumen and contribute meaningfully to client success and community development.
The Small Business Relationship Manager NMLS position at U.S. Bank is a pivotal role designed to deliver exceptional customer service while providing comprehensive financial solutions tailored to small business clients with annual revenues between $500K and $2.5 million, with occasional cases up to $5 million. This role focuses on developing and deepening client relationships through strategic business development and routine client interactions. Combining the use of cutting-edge digital tools with human-centric engagement, the Small Business Relationship Manager manages a portfolio of clients, collaborates with internal stakeholders, and aligns financial offerings with client goals. The responsibilities include prospecting new businesses, conducting discovery sessions to understand business needs, recommending suitable banking products such as loans, deposits, and cash management services, and maintaining portfolio performance through risk assessments and underwriting practices.
The role requires strong expertise in consultative selling and financial analysis, coupled with a robust understanding of banking operations, lending policies, and regulatory requirements. U.S. Bank provides competitive compensation for this role, including base salary with additional incentives based on production performance. The pay range for this position typically falls between $91,620 and $111,980, depending on the location. The position demands significant outside field activity, with 50-70% time spent prospecting and meeting clients. U.S. Bank is an equal opportunity employer committed to inclusive hiring practices and offers a comprehensive benefits package designed to support the whole employee, including health coverage, retirement plans, and paid time off.
This role requires registration with the National Mortgage Licensing Service (NMLS) under the SAFE Act of 2008 and requires ongoing compliance with legal and regulatory standards. The Small Business Relationship Manager must adhere to U.S. Bank’s Code of Ethics, Anti-Money Laundering policies, and other relevant compliance training. This position offers long-term career development opportunities within a supportive and dynamic financial services environment, encouraging professionals to expand their business acumen and contribute meaningfully to client success and community development.
Job Requirements
- National Mortgage Licensing Service (NMLS) registration under SAFE Act and Regulation Z
- Compliance with U.S. Bank Code of Ethics and Anti-Money Laundering policies
- Maintain satisfactory criminal and credit record
- Participate in required corporate and business line training
- Follow account opening procedures and suspicious activity reporting
- Ability to perform other duties as assigned
Job Qualifications
- Bachelor’s degree or equivalent work experience
- Three to four years of experience in relationship banking
- Expert-level consultative selling skills
- Advanced business acumen and underwriting expertise
- Strong knowledge of banking operations, sales, new business development, and community relations
- Professionalism and working knowledge of lending policies, credit structures, and regulatory requirements
Job Duties
- Prospect for new small business clients and deepen existing relationships to drive year-over-year revenue growth, loan production, deposits, and broader relationship value
- Conduct discovery conversations to understand each client’s business, goals, financial needs, credit profile, and growth opportunities
- Serve as the primary point of contact for small business clients and recommend appropriate solutions across loans, deposits, cash management, and other core banking products
- Design and structure financial solutions aligned to client objectives, credit standards, portfolio quality expectations, and responsible banking practices
- Manage portfolio performance and credit quality by monitoring market trends, identifying developing risk indicators, and applying sound underwriting judgment
- Partner with underwriting, portfolio management, and internal teams to support timely reporting, responsive portfolio management, and effective client outcomes
- Address client concerns and coordinate across business lines, engaging additional specialists as needed to deliver integrated solutions
- Build relationships in the community, engage with local organizations, and identify business development opportunities that increase visibility and support community impact
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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