Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Professional Development
Job Description
Graton Resort & Casino is a premier hospitality and entertainment destination known for its exceptional gaming experiences and commitment to redefining the industry standard for service and engagement. Located in Sonoma County, California, this property combines luxurious accommodations with a vibrant casino floor, fine dining, and upscale amenities. Graton Resort & Casino stands out for its dedication to innovation, guest satisfaction, and a strong operational foundation that supports a wide range of entertainment and hospitality services. As a leader in the gaming and resort sector, the establishment aims to deliver extraordinary experiences that align with the expectations of modern travelers and gaming enthusiasts while promoting responsible gaming and community engagement.
The Slot Performance Manager role at Graton Resort & Casino is a pivotal position designed for a strategic and analytical professional passionate about optimizing slot floor operations to maximize revenue and enhance player experiences. This role focuses on developing and implementing a comprehensive and detailed slot strategy roadmap that leverages industry trends, detailed performance metrics, labor analyses, and profit and loss reports. Reporting directly to executive leadership, the Slot Performance Manager provides strategic recommendations that ensure the slot department's alignment with the broader organizational vision and financial goals.
The individual in this role must possess an in-depth knowledge of slot products and their performance on the casino floor, enabling informed decisions regarding slot product additions, removals, and technological upgrades. The position requires collaboration with the Slot Technical Manager and Operations Manager to administer critical systems such as IGT machine accounting, RealWinn Solutions, and OPTX. In addition to the technical oversight, the Slot Performance Manager is responsible for preparing detailed financial reviews and business plans to support capital purchases and investments.
A significant aspect of the role involves continuous improvement and operational efficiency, working closely with the Slot Operations team to optimize labor-to-business volume ratios, ensuring cost-effective staffing and productivity. The manager is also expected to stay abreast of industry advancements by researching and evaluating new slot manufacturers and emerging technologies that may offer competitive advantages.
Embracing the company values of hospitality excellence, innovation, and teamwork, the Slot Performance Manager plays a key role in shaping the casino's gaming floor experience, directly contributing to revenue growth and customer satisfaction. This full-time position offers a dynamic work environment with opportunities to impact multiple aspects of the organization, from operational management and financial planning to strategic development and vendor partnerships.
The Slot Performance Manager role at Graton Resort & Casino is a pivotal position designed for a strategic and analytical professional passionate about optimizing slot floor operations to maximize revenue and enhance player experiences. This role focuses on developing and implementing a comprehensive and detailed slot strategy roadmap that leverages industry trends, detailed performance metrics, labor analyses, and profit and loss reports. Reporting directly to executive leadership, the Slot Performance Manager provides strategic recommendations that ensure the slot department's alignment with the broader organizational vision and financial goals.
The individual in this role must possess an in-depth knowledge of slot products and their performance on the casino floor, enabling informed decisions regarding slot product additions, removals, and technological upgrades. The position requires collaboration with the Slot Technical Manager and Operations Manager to administer critical systems such as IGT machine accounting, RealWinn Solutions, and OPTX. In addition to the technical oversight, the Slot Performance Manager is responsible for preparing detailed financial reviews and business plans to support capital purchases and investments.
A significant aspect of the role involves continuous improvement and operational efficiency, working closely with the Slot Operations team to optimize labor-to-business volume ratios, ensuring cost-effective staffing and productivity. The manager is also expected to stay abreast of industry advancements by researching and evaluating new slot manufacturers and emerging technologies that may offer competitive advantages.
Embracing the company values of hospitality excellence, innovation, and teamwork, the Slot Performance Manager plays a key role in shaping the casino's gaming floor experience, directly contributing to revenue growth and customer satisfaction. This full-time position offers a dynamic work environment with opportunities to impact multiple aspects of the organization, from operational management and financial planning to strategic development and vendor partnerships.
Job Requirements
- Bachelor’s degree preferred
- Experience in slot operations or gaming management
- Proficiency with slot accounting and management software
- Strong analytical and reporting skills
- Excellent interpersonal and communication abilities
- Capacity to work collaboratively in a team environment
- Ability to manage multiple priorities and deadlines
- Willingness to perform additional duties as needed
Job Qualifications
- Bachelor’s degree in business, hospitality, gaming management, finance, or related field preferred
- Proven experience in slot performance management or gaming operations
- Strong analytical skills with ability to interpret complex data and financial reports
- Proficiency in slot machine accounting systems and related software
- Excellent communication and presentation skills
- Ability to collaborate effectively with technical and operational teams
- Knowledge of the casino industry trends and technology innovations
- Strong organizational skills and attention to detail
- Demonstrated ability to develop strategic plans and financial forecasts
Job Duties
- Redefine hospitality at Graton Resort & Casino while supporting and promoting company values
- Provide timely and insightful recommendations and reports to Executive Leadership
- Maintain deep understanding of slot products and evaluate their performance on the gaming floor
- Deliver comprehensive product plans weekly, monthly, and quarterly to slot team and leadership
- Collaborate with Slot Technical team to administer departmental systems including IGT machine accounting, RealWinn Solutions, and OPTX
- Create and maintain spreadsheets to support capital machine purchases and revenue estimations
- Assist Slot Operations in optimizing labor-to-business volume ratios
- Research and evaluate new slot manufacturers and technologies
- Prepare financial review documentation highlighting areas for improvement
- Perform other job-related duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
