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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Graton Resort and Casino is a premier entertainment and hospitality destination located in Northern California. Known for its luxurious accommodations, exceptional service, and vibrant casino floor, it offers guests an all-encompassing experience that includes gaming, dining, and live entertainment. The property boasts a range of amenities including fine dining restaurants, casual eateries, and multiple bars, all designed to cater to a diverse clientele ranging from casual visitors to high-end guests. As a leader in the hospitality industry, Graton Resort and Casino prides itself on upholding high standards in guest service, food quality, and overall experience. The establishment is committed to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or hospitality preferred
- Ability to operate POS systems
- Knowledge of food safety regulations
- Strong communication skills
- Ability to work in a fast-paced environment
- Flexible availability including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service or hospitality preferred
- Excellent customer service and communication skills
- Ability to operate point-of-sale (POS) systems
- Basic math skills for handling transactions
- Knowledge of food safety and sanitation standards
- Ability to work efficiently in a high-volume, fast-paced environment
- Strong teamwork and interpersonal skills
- Flexible schedule including availability to work weekends and holidays
Job Duties
- Redefine hospitality by living, supporting, and promoting company values
- Perform duties according to company standards, policies, and procedures
- Greet guests promptly and courteously
- Assist with menu selections and answer questions about food items
- Take guest orders accurately and input into the POS system
- Handle cash, credit, and other payment transactions following cash-handling procedures
- Prepare, assemble, and serve food and beverage items according to company recipes and standards
- Maintain a clean, organized, and well-stocked counter, service area, and dining area
- Follow all food safety, sanitation, and health regulations including proper food handling and temperature control
- Restock supplies such as napkins, condiments, and utensils throughout the shift
- Assist with opening, closing, and side work duties as directed by management
- Communicate effectively with kitchen staff and management regarding food preparation and guest needs
- Handle guest concerns professionally and promptly to ensure a positive dining experience
- Adhere to all company, department, and safety policies and procedures
- Maintain a professional appearance and positive attitude throughout the shift
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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