Skyline - Concierge (Part-Time / On-Call)

Everett, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $23.00

Work Schedule

Weekend Shifts

Fixed Shifts

Benefits

Medical

Dental

Vision care

Retirement

Paid Time Off

competitive pay

Work/Life Balance

Job Description

Skyline at First Hill is a premier luxury retirement community located in the vibrant First Hill neighborhood of Seattle, Washington. Renowned for its dedication to enriching the lives of older adults, Skyline offers an environment where meaningful work and compassionate care are priorities every day. The community is known for its commitment to hospitality, teamwork, integrity, and innovation, making it a sought-after destination for residents and an inspiring workplace for its team members. At Skyline, the culture emphasizes serving others with dedication and care, fostering a supportive and dynamic team environment where each member's contributions are valued and respected. With competitive pay and excellent benefits, Skyline nurtures a work-life balance that respects the needs of its employees while maintaining impeccable care standards for its residents. More information about the community can be found at skylineseattle.org.

Currently, Skyline at First Hill is seeking a part-time Concierge to join its dedicated team. This role is ideal for individuals passionate about people and committed to providing outstanding customer service within a professional and welcoming environment. The concierge position is a vital part of the community’s operations, serving as the first point of contact for residents, visitors, and team members, ensuring that every interaction embodies warmth, professionalism, and efficiency. The position requires availability on weekends, specifically Saturdays and Sundays from 11:30 a.m. to 8:00 p.m., and offers a competitive hourly wage ranging from $21 to $23 depending on experience.

The Concierge at Skyline is responsible for greeting residents and visitors, managing phone calls, scheduling appointments, and handling various front desk duties, all while maintaining an excellent standard of customer service. Administrative responsibilities include taking messages, routing calls, taking notes, and distributing mail and packages promptly. The role also involves maintaining office supplies and ensuring that the front desk operates smoothly and efficiently. This position provides excellent opportunities for those looking to grow their career in senior living services, with a supportive team and a positive, fun work culture. Successful candidates will have a strong background in customer service, excellent communication skills, and proficiency with technology such as Microsoft Office Suite and Adobe Acrobat or Reader. Current first aid and CPR certification may be required, along with passing background checks and other pre-employment screenings as mandated by state or local guidelines.

Job Requirements

A high school diploma or equivalent education
At least one year of previous experience in a concierge or similar role preferred
Familiarity with Microsoft Office Suite and Adobe Acrobat and/or Adobe Reader
Current first aid/CPR certification may be required per state/local guidelines
Demonstrated written and verbal communication skills
Completion of background check and drug screening
Pre-employment screenings may include physical, TB test, and fingerprinting per state/local guidelines

Job Qualifications

A high school diploma or equivalent education
At least one year of previous experience in a concierge or similar role preferred
Familiarity with Microsoft Office Suite and Adobe Acrobat and/or Adobe Reader
Demonstrated written and verbal communication skills
Current first aid/CPR certification may be required
Completion of background check and drug screening
Pre-employment screenings may include physical, TB test, and fingerprinting per state/local guidelines

Job Duties

Assists with greeting residents, team members, appropriate parties, and the public
Takes calls, schedules meetings and appointments, and performs other front desk duties as assigned
Provides exceptional customer service to team members and residents
Performs general administrative tasks such as taking messages, routing calls, and taking memos/notes
Distributes packages, mail, and other deliveries
Maintains office supplies and orders new inventory as needed
Performs other duties as assigned