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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $10.25 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Travel Discounts
Referral Bonus
Gym membership discounts
Movie ticket discounts
Amusement park discounts
Rental car discounts
Job Description
Hilton Virginia Beach Oceanfront is a premier resort located at 3001 Atlantic Ave, Virginia Beach, VA 23451. As part of the globally recognized Hilton brand, this oceanfront property offers guests a luxurious and memorable stay with stunning views of the Atlantic Ocean. The hotel provides various amenities including comfortable guest rooms, fine dining options, and recreational activities, all designed to ensure an exceptional guest experience. Known for its commitment to excellent service and hospitality, Hilton Virginia Beach Oceanfront is a sought-after destination for both leisure and business travelers. The hotel's team is dedicated to upholding Hilton’s high standards of quality,... Show More
Job Requirements
- Ability to stand and walk for extended periods
- Carry trays of food and beverages
- Work outdoors in heat, sun, and wind conditions
- Move quickly across pool deck and bar service areas
- Lift and carry moderate weight as needed
Job Qualifications
- High school diploma or GED preferred
- Previous server or bar experience preferred (high-volume outdoor venue a plus)
- Strong guest service and communication skills
- Ability to work in a fast-paced, outdoor, seasonal environment
- Team-oriented and reliable
- Ability to multitask and stay organized
- Willingness to work flexible hours including weekends and holidays
Job Duties
- Greet guests warmly and provide friendly, attentive service
- Engage with guests at lounge seating, pool deck seating, and bar areas
- Create a fun, welcoming, high-energy atmosphere
- Take food and beverage orders accurately and efficiently
- Serve cocktails, beer, wine, and non-alcoholic beverages
- Deliver food orders and check back to ensure satisfaction
- Maintain awareness of guest needs in a fast-moving outdoor environment
- Understand cocktail menu, beer selections, and food offerings
- Make recommendations and answer guest questions
- Promote specials, featured cocktails, and upgrades
- Utilize suggestive selling to enhance the guest experience
- Encourage additional rounds, appetizers, and premium options
- Maintain cleanliness of tables, loungers, and service areas
- Clear glassware, plates, and trash promptly
- Keep pool deck and bar areas organized and guest-ready
- Process payments accurately (cash and credit)
- Follow proper check handling and closing procedures
- Follow responsible alcohol service standards
- Check IDs and verify legal drinking age
- Monitor guest behavior and escalate concerns when needed
- Maintain safe walkways around pool and deck areas
- Follow cleanliness and sanitation standards
- Obtain TIPS certification within 90 days of hire
- Check identification to ensure guests are of legal drinking age
- Politely refuse service to underage or intoxicated guests
- Monitor alcohol consumption and guest safety
- Use judgment to manage difficult situations professionally
- Offer water, food, or transportation alternatives when needed
- Ask a manager to intervene when appropriate
- Pour tests may be administered to ensure accuracy
- Understand and actively support all company policies relevant to your role
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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