Four Seasons logo

Sky High On-Call Server Assistant

Job Overview

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Employment Type

Part-time
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Work Schedule

On-call
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Benefits

Complimentary employee meals
Uniform and dry-cleaning benefits
Access to wellbeing programs
Access to learning programs
Access to community programs

Job Description

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company celebrated for exceptional service and extraordinary guest experiences. Founded in 1960, Four Seasons has established a global reputation for its commitment to quality, refined elegance, and a passion for creating memorable moments. With properties in prime locations around the world, Four Seasons is powered by its diverse and talented team members who strive to elevate the standard of hospitality through innovation, dedication, and genuine care. The organization emphasizes a culture of inclusivity, respect, and continuous growth, ensuring its employees feel valued and empowered to deliver the best-in-class service that guests have come to expect. Four Seasons prioritizes creating world-class employee experiences in tandem with exceptional guest interactions, fostering a workplace where people are treated with kindness, respect, and professionalism.

Located in Philadelphia, Four Seasons Hotel Philadelphia holds the distinction of being the city’s first Forbes Travel Guide Five-Star Hotel. This iconic hotel offers guests a unique blend of modern luxury and local culture, featuring the area's first infinity pool situated on the 57th floor, and an acclaimed Five-Star Spa known for its restorative treatments. Guests indulge in culinary excellence with offerings by Michelin-starred Chef Jean-Georges Vongerichten and celebrated local James Beard Award winner, Chef Greg Vernick. The hotel embodies the spirit of Philadelphia's famed Brotherly Love, providing a warm, inviting atmosphere where guests feel cared for and special at every interaction.

The On-Call Server Assistant role at Four Seasons Hotel Philadelphia supports the vibrant Restaurant & Bar team by assisting Food Servers and ensuring seamless service flow during dining operations. This position requires a hospitality professional who is attentive, reliable, and passionate about guest satisfaction. The Server Assistant is essential in setting up dining areas to meet Four Seasons standards, replenishing necessary items, and responding promptly and courteously to guest requests. This role offers an exciting opportunity to be part of a prestigious luxury hotel known for its impeccable service and sophisticated environment. On-call scheduling allows for flexibility, catering to business demands and providing candidates with a dynamic and varied work schedule. Working at Four Seasons means joining a global brand that values its people and encourages continuous development in a supportive, inclusive culture dedicated to excellence and true connection with both guests and colleagues.

Job Requirements

  • One year of food service or related hospitality experience
  • high school education or equivalent experience
  • ability to carry and balance trays safely and confidently
  • strong teamwork, reliability, and a guest-focused mindset
  • ability to work efficiently in a fast-paced environment with attention to detail

Job Qualifications

  • High school education or equivalent experience
  • one year of food service or related hospitality experience
  • strong teamwork, reliability, and guest-focused mindset
  • ability to work efficiently in a fast-paced environment with attention to detail
  • ability to carry and balance trays safely and confidently

Job Duties

  • Set and maintain clean, well-prepared tables and service areas, providing water, bread, and butter in alignment with Four Seasons standards
  • anticipate guest needs and respond promptly and professionally to ensure satisfaction
  • restock linens, glassware, silver, and basic food items
  • assist with simple preparation such as toast, soup, or beverages
  • set up, break down, and clean buffets and food stations
  • collaborate with team members to support smooth service flow
  • assist with taking or delivering orders and seating guests when needed

Job Criteria

Experience

Entry Level (1-2 years)


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