Job Overview
Benefits
Retirement Plan
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Employee assistance program
Paid holidays
Paid Time Off
Job Description
Securitas is a globally recognized security services company committed to protecting homes, workplaces, and communities by providing comprehensive security solutions. With a strong presence in the security industry, Securitas is dedicated to safeguarding clients’ assets, ensuring the safety of people, and supporting business operations to maintain profitability and peace of mind. Securitas operates with core values of Integrity, Vigilance, and Helpfulness, which guide all employees in their daily responsibilities and interactions with clients and the community. The company prides itself on fostering a trusted environment where employees act honestly, remain observant, and are always ready to assist when security incidents arise. This dedication helps Securitas maintain its reputation as a leader in providing reliable and professional security services across multiple sectors.
The role of Security Supervisor at Securitas is a critical leadership position focused on overseeing Security Officers, Lead Officers, and other personnel at client sites. The Security Supervisor ensures that all post orders and protocols are meticulously followed, regular rounds are conducted, and comprehensive reports are accurately filed. As the primary point of contact in emergency situations, the Security Supervisor acts promptly to notify authorities and clients to manage incidents effectively. The role also involves coaching, training, and disciplining security personnel, ensuring that all team members adhere to company policies and meet performance standards. With responsibilities that include staffing coordination, report preparation, and client liaison, the Security Supervisor plays a vital role in maintaining high-quality security operations and customer service at all assigned posts.
Additionally, the Security Supervisor may perform some security officer duties and is expected to handle a variety of physical and mental demands, including managing pressure situations, multitasking efficiently, and adapting to changing environments or procedures. The position requires excellent organizational skills, a strong customer service orientation, and the ability to maintain professional composure in various situations. Candidates are expected to have at least a high school diploma or GED, combined with a minimum of two years of related experience, preferably with some retail security background. Licensure requirements may apply depending on local regulations, emphasizing the importance of compliance with applicable laws in all security practices.
Securitas offers a comprehensive benefits package, including retirement plans, employer-provided medical and dental coverage, life and disability insurance options, employee assistance programs, and paid time off. The company also promotes an inclusive and supportive work environment, encouraging diversity and equal opportunity. By joining Securitas as a Security Supervisor, professionals become part of a respected organization devoted to providing exceptional security services while advancing their careers in a dynamic and rewarding field.
The role of Security Supervisor at Securitas is a critical leadership position focused on overseeing Security Officers, Lead Officers, and other personnel at client sites. The Security Supervisor ensures that all post orders and protocols are meticulously followed, regular rounds are conducted, and comprehensive reports are accurately filed. As the primary point of contact in emergency situations, the Security Supervisor acts promptly to notify authorities and clients to manage incidents effectively. The role also involves coaching, training, and disciplining security personnel, ensuring that all team members adhere to company policies and meet performance standards. With responsibilities that include staffing coordination, report preparation, and client liaison, the Security Supervisor plays a vital role in maintaining high-quality security operations and customer service at all assigned posts.
Additionally, the Security Supervisor may perform some security officer duties and is expected to handle a variety of physical and mental demands, including managing pressure situations, multitasking efficiently, and adapting to changing environments or procedures. The position requires excellent organizational skills, a strong customer service orientation, and the ability to maintain professional composure in various situations. Candidates are expected to have at least a high school diploma or GED, combined with a minimum of two years of related experience, preferably with some retail security background. Licensure requirements may apply depending on local regulations, emphasizing the importance of compliance with applicable laws in all security practices.
Securitas offers a comprehensive benefits package, including retirement plans, employer-provided medical and dental coverage, life and disability insurance options, employee assistance programs, and paid time off. The company also promotes an inclusive and supportive work environment, encouraging diversity and equal opportunity. By joining Securitas as a Security Supervisor, professionals become part of a respected organization devoted to providing exceptional security services while advancing their careers in a dynamic and rewarding field.
Job Requirements
- High school diploma or GED
- minimum 2 years of related experience
- preferred minimum 2 years retail security experience
- meet requirements for applicable state, county, and municipal security licenses
- pass company standards for background and reference checks
- pass controlled substance testing
- pass behavioral selection survey
- physical and mental capacity to perform essential functions
- ability to maintain composure under pressure
- ability to handle stressful situations
- ability to direct and discipline staff positively
- ability to work overtime as needed
- ability to multitask
- basic computer and keyboarding skills
- clear communication skills for observing, reporting, and directing
- frequent sitting, standing, walking including on uneven terrain
- occasional reaching, stooping, kneeling, crouching, and crawling
- frequent lifting up to 10 pounds, occasionally up to 25 pounds
- good vision and ability to adjust focus
- regular use of vehicle for duties
- ability to work in inclement weather or with protective gear as required
- ability to handle sensitive and confidential information
Job Qualifications
- High school diploma or GED
- minimum 2 years of related experience
- minimum 2 years of retail experience preferred
- knowledge of security operations, especially patrol, inspection, and response services
- knowledge of supervisory practices and procedures
- ability to provide positive direction and motivate performance
- understanding of security and safety devices and controls
- ability to learn quickly and follow written, oral, or diagrammatic instructions
- ability to track and maintain schedule assignments
- effective team member
- ability to maintain professional composure
- courteous telephone manner
- ability to adapt to various sites and post procedure changes
- ability to write routine correspondence including logs and reports
- good organizational skills
- strong customer service and results orientation
- strong interpersonal skills with ability to interact effectively with clients at various social levels and diverse cultures
Job Duties
- Functions as a supervisor of security officers, lead officers, and other company personnel assigned to client sites
- ensures all post orders are followed and established rounds completed
- files required reports
- notifies proper authorities and client in emergencies
- coaches and disciplines personnel as appropriate
- meets with employees to document coaching and disciplinary actions
- trains security officers and reviews post details with subordinates
- assists in submission of payroll and personnel information
- ensures adequate coverage of all posts and positions
- prepares, files, and submits various reports
- inspects posts and outlines tasks and responsibilities
- meets with client representatives to assure security requirements are met and provides quality customer service
- carries out supervisory duties including interviewing, orienting, training, planning, assigning, directing work
- coaches and appraises performance
- rewards and disciplines employees
- addresses complaints and resolves problems
- makes hiring and termination recommendations
- may perform duties of a security officer in accordance with post orders and company policy
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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