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Site Merchandising Associate - Calvin Klein

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $81,840.00 - $136,320.00
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Work Schedule

Flexible
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Benefits

401k
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Tuition Reimbursement

Job Description

Macy's is proudly recognized as America's Department Store, boasting a rich heritage of more than 160 years. Throughout its long-standing history, Macy's has been a trusted destination for generations, catering to every stage of life with a wide selection of fashion, value, and memorable shopping experiences. Today, Macy's stands not just as a traditional retail giant, but also as the largest New York City-based digital retailer, having delivered over a decade of double-digit growth in the digital marketplace. The company is undergoing an exciting transformation by blending content, commerce, and technology to redefine the customer shopping journey both online and in physical stores. As a brand iconic in the retail industry, Macy's continues to innovate and evolve, making it an excellent time to join their team.

This dynamic environment offers professionals the unique chance to collaborate with talented and driven colleagues in a workplace that values innovation, creativity, and career growth. Macy's Digital division plays a significant role in this transformation, delivering a customer-centric experience that leverages cutting-edge technology and engaging content to meet modern shopping demands. Employees at Macy's benefit from the opportunity to work on exciting and challenging problems, with the added freedom to lead projects and teams, making each day at work stimulating and rewarding.

The role of Vendor Specialist at Macy's is pivotal in maintaining brand integrity and enhancing product performance across the digital platform, Macys.com. This position focuses on creating a seamless and best-in-class digital customer experience by ensuring consistent and high-quality brand presentation. The Vendor Specialist collaborates closely with vendors and multiple internal teams to optimize product detail pages, taxonomy, search functionalities, and promotional activities, all aimed at driving customer engagement and conversion. Using data-driven insights, the specialist influences strategy and maintains long-term brand equity by protecting the brand from misuse and ensuring consistent messaging.

Key responsibilities include managing product onboarding by utilizing vendor asset management tools, enhancing product discovery through search optimization, and supporting promotional events with strategic execution to maximize impact. The role also demands a holistic understanding of category performance and the broader market landscape to propose actionable insights that contribute to business growth. Vendor Specialists act as trusted brand advocates, interfacing daily with vendors to deepen knowledge of brand identity, customer preferences, and competitive positioning.

Macy's offers a supportive culture with a strong emphasis on employee well-being and career development. Benefits include competitive compensation, comprehensive health and wellness coverage, 401(k) matching, paid time off, holidays, tuition reimbursement, and mental health counseling among others. Candidates can expect an inclusive work environment where continuous learning, leadership growth, and community engagement through Colleague Resource Groups and volunteer opportunities are actively encouraged. Join Macy's to not only advance your career but to become part of a story that continues to impact millions of lives across America.

Job Requirements

  • Bachelor's degree from 4-year college or university preferred
  • 3-5 years direct experience
  • Ability to effectively share technical information communicate technical issues and solutions to all levels of business
  • Able to juggle multiple projects can identify primary and secondary objectives prioritize time and communicate timeline to team members
  • Ability and desire to take product/project ownership
  • Ability to think creatively strategically and technically
  • Knowledge of MS Office computer programs are required
  • Ability to work a flexible schedule based on department and company needs

Job Qualifications

  • Bachelor's degree from 4-year college or university preferred
  • 3-5 years direct experience
  • Ability to effectively share technical information communicate technical issues and solutions to all levels of business
  • Able to juggle multiple projects can identify primary and secondary objectives prioritize time and communicate timeline to team members
  • Ability and desire to take product/project ownership
  • Ability to think creatively strategically and technically
  • Knowledge of MS Office computer programs are required
  • Ability to work a flexible schedule based on department and company needs

Job Duties

  • Own and elevate brand integrity and performance across the digital customer experience by ensuring consistent best-in-class brand presentation across all customer touchpoints and devices
  • Utilize vendor asset management tool to pull and submit images and copy for product onboarding
  • Optimize product detail pages to drive discovery and conversion ensuring alignment with Macy’s and vendor standards across size and fit information attribution tagging page layout imagery reviews and customer-generated content
  • Advocate for appropriate brand exposure through taxonomy optimization navigation in partnership with SEO UX and vendor teams to develop and implement best practices
  • Enhance product discovery by optimizing on-site search including branded search terms and redirect performance
  • Drive effective event execution through optimization of promo codes PWPs GWPs sequencing and product boosting
  • Partner cross-functionally with teams including Macy’s Media Network Marketing CRM Buying Business Office and Site Merchandising to share performance insights influence strategy and support integrated 360-degree campaigns

Job Criteria

Experience

Mid Level (3-7 years)


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