Site Lead - Conference Center

GSMA is a prominent contractor specializing in providing comprehensive support services for government facilities, particularly focusing on conference and event management. The company is known for delivering high-quality logistical and technical support to various government agencies, ensuring smooth and efficient conference operations. Located at the Francis Perkins Building in Washington, DC, GSMA partners with the Department of Labor (DOL) to offer dedicated services that include conference setup, audiovisual support, and event coordination, contributing to the seamless execution of government meetings and events.

The Site Lead position at the Francis Perkins Building is a critical role within GSMA's service team. As the primary onsite supervisory authority, the Site Lead is tasked with overseeing the performance and conduct of all contractor employees engaged in conference support services under this contract. This role requires a thorough understanding of Department of Labor rules, regulations, and safety practices to ensure compliance and maintain high standards of work performance. The Site Lead holds full authority to manage staffing and operational decisions, including the ability to dismiss personnel from the site when necessary, thereby upholding the integrity and quality of service delivery.

Responsibilities include implementing and enforcing the Contractor quality control program, managing the scheduling and event management system to handle customer requests accurately, and coordinating with DOL officials to prioritize and delegate tasks effectively. The Site Lead must ensure adequate staffing levels in accordance with the contract statement of work, maintain productive communication channels with DOL agencies to address performance questions or concerns, and oversee the proper operation and maintenance of conference center equipment. Proficiency in audiovisual technology setup and conference room configuration is essential, as is the ability to manage logistical support tasks such as room walkthroughs, staging, and the upkeep of a professional conference environment.

Other important duties include greeting event guests, fulfilling additional meeting planner requests, participating in pre-conference meetings, and using software platforms to track events and manage user profiles. The Site Lead is expected to maintain constant communication with team members, stakeholders, and other agencies involved in event support services. This position requires availability during business hours and responsiveness to technical issues, ensuring that the facilities are always presentable and fully equipped for meetings. Physical readiness to handle equipment and furnishings, including the ability to lift up to 50 pounds, is also necessary.

To excel in this role, the Site Lead must have substantial supervisory experience, particularly in conference services and audiovisual equipment management. The role demands strong leadership, organizational, and communication skills, alongside proficiency with Microsoft Office applications. Certification as an Audiovisual and Integrated Experience Association Certified Technology Specialist (AVIXA CTS) or equivalent experience is mandatory. The role also emphasizes adherence to drug and alcohol policies, with candidates required to maintain a clean record and consent to periodic testing.

Overall, the Site Lead position is pivotal in ensuring the successful delivery of contract services at the Francis Perkins Building, fostering an efficient, safe, and professional environment for government conferences and events, thereby supporting the Department of Labor's operational goals.