Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
performance bonuses
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Established as a company driven by a strong sense of service and commitment to its partners, communities, and the planet, Aramark focuses on creating meaningful experiences and fostering growth for employees at all levels. The company places great emphasis on equal employment opportunities, inclusivity, and a culture where every employee is empowered to reach their full potential regardless of their background or characteristics. Aramark’s mission centers on serving others with excellence and integrity, promoting sustainability, and building lasting relationships with clients and customers alike. The organization is well-known for offering career development opportunities that fuel personal passions and enable professional growth, making it an attractive choice for prospective employees seeking a fulfilling and dynamic work environment.
The role of Site District Manager at Aramark is a key leadership position that entails providing vision, strategic planning, and direction to multiple units within a defined medium-sized account, typically generating between $12 million and $40 million or more in revenue. This role is central to achieving the company’s goals in growth, productivity, financial sustainability, and employee engagement. The Site District Manager is responsible for executing Aramark's General Management program, overseeing operational excellence across all assigned locations, and ensuring that financial commitments are met or exceeded. Success in this position is measured through several important metrics, including revenue growth, earnings before interest and taxes (EBIT), profit margins, client loyalty, consumer satisfaction, and employee engagement levels.
A critical aspect of the Site District Manager role involves leadership and team development. The manager must establish accountability and ownership over the operational and financial performance of multiple accounts and units. This includes modeling leadership behaviors that promote safety, quality, and service excellence for employees, clients, and consumers. Coaching and mentoring are fundamental responsibilities, helping employees to understand objectives and how their work contributes to the overall success of the business. Recognition and rewards programs are implemented to motivate the team, and the identification and development of high-potential talent are prioritized to build a strong leadership pipeline within the organization.
Client relationship management is another vital duty, whereby the Site District Manager proactively nurtures effective, mutually beneficial interactions with clients and customers. Understanding contractual obligations and leveraging opportunities to support new business growth and client retention are paramount. The manager ensures that all locations consistently complete customer satisfaction surveys, fostering a culture of responsiveness and continuous improvement.
Financial management forms a cornerstone of the role. The Site District Manager builds revenue streams while managing budgets with a keen eye on costs and client expectations. Delivering company's financial targets through oversight of profit and loss statements and using Aramark-specific systems is required. Deep knowledge of performance metrics, market data, and inventory trends supports informed decision-making that enhances margins and drives operational efficiency.
Operational productivity is maintained by leading managers in labor and financial strategies that align with corporate initiatives. The Site District Manager ensures value through cost control, profit management, and adherence to Aramark's operational standards. Understanding the supply chain and procurement processes is essential to ensure authorized suppliers are used and operational excellence is maintained.
Lastly, this role demands strict compliance oversight, ensuring all unit managers maintain safe and healthy environments aligned with legal and company policies related to safety, health, and labor laws. The Site District Manager adapts to evolving job demands and fosters an environment where new skills are developed continuously to meet business challenges and drive positive impact across the team and clientele.
The role of Site District Manager at Aramark is a key leadership position that entails providing vision, strategic planning, and direction to multiple units within a defined medium-sized account, typically generating between $12 million and $40 million or more in revenue. This role is central to achieving the company’s goals in growth, productivity, financial sustainability, and employee engagement. The Site District Manager is responsible for executing Aramark's General Management program, overseeing operational excellence across all assigned locations, and ensuring that financial commitments are met or exceeded. Success in this position is measured through several important metrics, including revenue growth, earnings before interest and taxes (EBIT), profit margins, client loyalty, consumer satisfaction, and employee engagement levels.
A critical aspect of the Site District Manager role involves leadership and team development. The manager must establish accountability and ownership over the operational and financial performance of multiple accounts and units. This includes modeling leadership behaviors that promote safety, quality, and service excellence for employees, clients, and consumers. Coaching and mentoring are fundamental responsibilities, helping employees to understand objectives and how their work contributes to the overall success of the business. Recognition and rewards programs are implemented to motivate the team, and the identification and development of high-potential talent are prioritized to build a strong leadership pipeline within the organization.
Client relationship management is another vital duty, whereby the Site District Manager proactively nurtures effective, mutually beneficial interactions with clients and customers. Understanding contractual obligations and leveraging opportunities to support new business growth and client retention are paramount. The manager ensures that all locations consistently complete customer satisfaction surveys, fostering a culture of responsiveness and continuous improvement.
Financial management forms a cornerstone of the role. The Site District Manager builds revenue streams while managing budgets with a keen eye on costs and client expectations. Delivering company's financial targets through oversight of profit and loss statements and using Aramark-specific systems is required. Deep knowledge of performance metrics, market data, and inventory trends supports informed decision-making that enhances margins and drives operational efficiency.
Operational productivity is maintained by leading managers in labor and financial strategies that align with corporate initiatives. The Site District Manager ensures value through cost control, profit management, and adherence to Aramark's operational standards. Understanding the supply chain and procurement processes is essential to ensure authorized suppliers are used and operational excellence is maintained.
Lastly, this role demands strict compliance oversight, ensuring all unit managers maintain safe and healthy environments aligned with legal and company policies related to safety, health, and labor laws. The Site District Manager adapts to evolving job demands and fosters an environment where new skills are developed continuously to meet business challenges and drive positive impact across the team and clientele.
Job Requirements
- Bachelor’s degree in business or related field
- 5-10 years of leadership experience including P&L responsibility in hospitality, retail, facilities management, food and beverage or related industries
- Ability to lead teams and develop talent
- Strong communication and interpersonal skills
- Knowledge of operational excellence and financial management
- Ability to interpret and implement contracts
- Commitment to compliance with safety and labor laws
- Flexible and adaptable to changing job duties
Job Qualifications
- Proven leadership experience over 5-10 years including P&L responsibility within hospitality, retail, facilities, direct store delivery or food and beverage industries
- Demonstrated leadership skills with knowledge of management practices, business judgment and client/consumer interaction
- Ability to hire, assess, develop and grow talent
- Comfortable implementing contractual requirements and identifying operational opportunities
- Strong communication and teamwork skills across all organizational levels
- Success in repeatable business models including leading change and turnaround initiatives
- Bachelor’s degree required
- advanced degree in business or related field preferred
Job Duties
- Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units
- Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence
- Coach and mentor employees to achieve business objectives
- Reward and recognize employees and develop top talent within the organization
- Plan and lead team management meetings
- Establish and maintain effective client and customer rapport
- Identify client needs and communicate operational progress
- Understand contractual obligations and leverage business opportunities
- Facilitate and support new business and retention activities
- Ensure completion of customer satisfaction surveys
- Build revenue and manage budgets with cost sensitivity
- Complete and maintain P&L statements
- Provide oversight to deliver financial targets
- Educate teams on performance metrics and order trends
- Lead implementation of labor and financial initiatives
- Ensure cost controls and profit management
- Apply operational standards and processes focusing on efficiency
- Understand supply chain and procurement processes and ensure authorized suppliers are used
- Ensure compliance with safety, health, and labor regulations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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