Site Coordinator - Oklahoma City, OK (On-site)

Consumer Cellular, founded in 1995, is a renowned wireless service provider built specifically to cater to Americans aged 50 and above. As an approved wireless partner of AARP, Consumer Cellular has grown its subscriber base to over 4 million loyal customers who appreciate affordable wireless plans, popular and reliable phones, and extensive nationwide coverage. The company takes pride in delivering top-rated, 100% U.S.-based customer support which has garnered it numerous recognitions, including being rated number one in customer service within its industry multiple times. In 2024, Consumer Cellular earned the top spot in network coverage and customer satisfaction according to the American Customer Satisfaction Index (ACSI). With headquarters in Scottsdale, Arizona, and a workforce of around 3,000 employees across its U.S. locations, the company maintains a strong presence in the wireless sector. Consumer Cellular's products and services are available through over 50 company-owned neighborhood stores, online channels, telephone sales, and retail partnerships with major stores like Target and Walmart. They actively engage customers by providing helpful tutorials, feature updates, and company news through social media channels such as Facebook, Instagram, and YouTube.

The Site Coordinator role based in Oklahoma City, OK, is a critical position within the Business Support Services team responsible for ensuring smooth operations and fostering a positive workplace culture on-site. This full-time, on-site role offers a competitive salary range of approximately $42,000 to $52,500 annually, depending on experience and skills. The Site Coordinator acts as the connective hub between information, team members, and leadership, providing essential administrative support that helps execute programs and projects in alignment with the company’s strategic goals. A key focus of this position is to manifest and strengthen the company’s culture through engagement initiatives, events, and incentive programs.

The candidate will manage a wide variety of tasks including maintaining accurate performance reporting for incentive and operations metrics on a weekly basis, partnering with senior leaders to roll out impactful initiatives, and undertaking comprehensive office administrative duties such as generating reports and presentations, coordinating meetings, and managing supplies and inventories. Event planning and coordination are also vital aspects of this role, including facilitating site visits, scheduling events and lunches, and collaborating closely with the Corporate Event planner to ensure seamless execution. The Site Coordinator is expected to nurture vendor relationships, handle logistics and budgeting for events, and keep meeting spaces and facilities well-maintained and stocked.

Further responsibilities include providing real-time scheduling support to prevent appointment conflicts, analyzing data and reports to assist leadership decision-making, contributing to the development and rollout of policies and procedures, and supporting the administration of small projects that promote team goals. Strong organizational, communication, and relationship-building skills are critical for success in this role, as is the ability to multitask and strategically manage time and resources. Proficiency in Microsoft Office, Outlook, and design tools such as Canva or Cricket is highly valued, alongside experience in customer service and administrative environments.

The Site Coordinator will play a visible and proactive role at company events, embodying Consumer Cellular's mission to deliver exceptional service and a supportive employee environment. The ideal candidate is detail-oriented, resourceful, and ready to engage collaboratively with team members, leaders, and external contacts to create an enriching and productive workplace. Consumer Cellular also offers a comprehensive benefits package that supports employee wellbeing, including medical, dental, and vision insurance, retirement benefits, holiday and paid time off, employee discounts, and more. This position requires a background check and drug screening as part of the hiring process, reinforcing the company’s commitment to safety and integrity.